Reporting to: Service Centre ManagerPurpose Of The JobTo improve industrial production processes, design and implement manufacturing systems that are safe, reliable, and cost-effective and to ensure quality standards. To provide production and technical support on all repair operations in a safe and efficient manner along with maintaining the Company's quality standards and KPIs. All requirements, both legal and company procedure must be adhered to from a QESH perspective.Main Tasks And ResponsibilitiesEnsure full compliance to all relevant departmental management procedures including cross functional ones.Accountability for product quality and ensure compliance with relevant company standards and accreditations.Support cross functional departments with technical information as required.Identify manufacturing needs for new and existing products/Highlighting errors, shortcomings, and alternatives to optimize manufacturing/reconditioning.Guide initiatives to improve cost, OTD, OCT and product quality.Assist with management of relationships with external suppliers, ensuring priorities are maintained.Assist supervisors and service engineers with scope of work details and repair execution.Liaise with the engineering department on any technical queries where required.Aid in the design of manufacturing tooling to optimize and improve efficiency.Maintain policies and standard operating procedures in accordance to project requirements, with particular focus on the health and safety aspects.Liaise with supervisors and operations support on machine shop loading for repairs and machining on build requirements.Optimize facility layouts, production lines, machine operations and network performance.Upgrade systems and processes with new technology.Support of Operational non-conformances through respective teams.Develop Lean principles within all areas of your department.Staff development and training ensuring this is aligned to the business requirements.Mentor apprentices and support apprentice training department (where applicable).Ensure your own health and safety and that of others who may be affected by your acts or omissions.Co-operate with the requirements of the Environmental, Health, Safety and Energy management systems.Co-operate with the company to enable it to discharge its own responsibilities effectively.All other duties as relevant to the post.
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