Mandarin Speaking Administrative Support (Bpo/Airline)

Details of the offer

Our client is a global leader dedicated to enhancing the travel experience, partnering with top payment networks, leading banks, airlines, and hotel groups worldwide. With a focus on delivering premier airport experiences, loyalty and customer engagement solutions, and insurance services, they reach over 400 million end consumers, transforming travel into a seamless and rewarding journey.
As the operator of the renowned airport experiences programme, Priority Pass, they offer access to an extensive network of over 1,600 lounges and travel experiences across 725+ airports in 145 countries, covering dining, retail, relaxation, and spa services, and helping travelers move with ease, comfort, and confidence.
Role Overview
Provide essential administrative support for the team using Access Dimensions software, specifically for Lounge and Non-Lounge activities. Ensure smooth processing of invoices, reconciliations, and settlements, maintaining effective communication with both internal and external stakeholders. A detail-oriented and proactive individual who can efficiently handle administrative duties in a fast-paced BPO/airline environment. The role demands effective invoice processing, strong reconciliation skills, and the ability to manage cash flow inputs accurately.
Job Type: Permanent/Full-time
Location: South Africa
Workplace: Remote
Requirements
Fluency in Mandarin is essential.
Must have a Matric qualification or higher.
Candidates must be based in South Africa.
Strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
Excellent communication and interpersonal skills for liaising with diverse stakeholders.
Experience with Access Dimensions and Freshdesk (or similar tools) is advantageous.
Responsibilities
Lounge Invoice Processing
Capture daily lounge-related correspondence (invoices, queries, etc.) received via Freshdesk in the Lounge Tracker.Process lounge invoices efficiently and within required deadlines.Validate lounge invoices against visit reports.Resolve queries with stakeholders amicably, ensuring a collaborative approach.Maintain organized documentation and filing of all records.
Supplier Reconciliation
Assist with timely reconciliation of lounge accounts to ensure accuracy and alignment.
Supplier Settlement
Aid in the preparation of payment files, ensuring that payment merges are accurate.Ensure suppliers receive remittance advice for each respective payment made.
Cashflow
Contribute to cash flow management by updating the Lounge Tracker and processing invoices promptly.
Ageing
Provide necessary inputs and comments on ageing invoices.
Accruals
Offer insights and comments on unprocessed invoices as part of the accruals process.
Stakeholder Management
Collaborate with both internal and external stakeholders to resolve queries, maintaining a professional and cooperative relationship.
#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Personal Assistant - Elandskop Kzn

Technical Tasks, Competencies & Experience: Provide executives and senior employees with all-encompassing support Scheduling appointments, maintaining an eve...


- South Africa

Published a month ago

Front Office Attendant

Opera System Experience required, for a minimum of 2 years. 3 years' experience in a hotel reception Polite, friendly person that can think on their feet. . ...


A-Z Business Professionals - South Africa

Published a month ago

Office Manager (Maternity Contract- Finance Administration - Cape Town)

Job ResponsibilitiesDebtors function for the branch (sending statements, credit applications, follow-up on payments, payment allocation, trade references, et...


Kwena Human Capital - South Africa

Published a month ago

Administrative Assistant (Multiple Openings)

Looking to join our expanding team? The ideal candidate will exhibit high standards, excellent communication skills, and the ability to take initiative and p...


Heartland Rehab Pte Ltd - South Africa

Published a month ago

Built at: 2024-11-13T01:26:17.632Z