Manager - Enterprise Client Service: Relationship Management.Commercial Operations Sa

To support, manage and strategically guide them to ensure service optimisation, SLA and contract compliance to their allocated client base. To oversee the account governance to ensure account retention and growth.
Brand strength and profitability in the segment in line with the monolithic brand
•  Highly competitive market with increasing competition
•  Rapidly moving technological field
•  Ongoing research and knowledge acquisition
•  Global and local market dynamics and development
•  Client and technology demand and growth trends
•  Trends within the industry as being experienced and embraced Internationally and locally
•  Established market base and new markets to be explored
•  Changes in Clients and organisations needs and behaviour
•  Shift in area of revenue generation and changing business models
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