Job title : Manager Clothing Store - Clothing Waterfall Mall
Job Location : North West,
Deadline : January 04, 2025
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Minimum Requirements Grade: 12 (NQF Level 4) or equivalent. 2 years experience as an assistant manager/Related Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom. Willingness to work irregular hours, including evenings and weekends and stock takes after hours Willingness to be moved from store to store if and when need be Willingness and ability to undertake physical hands-on tasks Complete an assessment
Competencies An absolute passion for the product Good interpersonal & communication skills Conscientious, attentive to detail, accurate Good staff management and development skills Sense of urgency, enthusiasm and high energy level Assertiveness Customer centric approach Ability to work under pressure Motivation, self confidence and the use of initiative Team player who is results driven.
Key Responsibilities Customer Journey: Customer centric approach Ensuring customer service standards are rigorously applied Attending to all customer service requests, advertising on product and services. Ensure that VM standards are adhered to and execution of all plans and promotions.
People Management: (Assist Store Manager with functions) Manage all people related aspects on an ongoing bases for staff. Able to deal with employee shortcomings if/when needed. Assist with recruitment on a store level according to company policy and procedures. Assist with Identify training and Development initiatives for employees. Assist with performance management – focus on talent management and succession planning. Able to lead and manage a team of employees. Assist with identify training initiatives and develop staff accordingly.
Daily Operations/Stock Management/Risk Management: Opening and locking of store in accordance with the company security procedures Conducting start & end of day reporting and procedures Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy Monitoring quality and controlling soilage of merchandise and taking appropriate action Controlling shrinkage Ensure that OHS standards are adhered to at all times
Sales/Promotions: Promoting sales to achieve budgets and monitoring sales, turnover and participation. Conducting promotions Implementation of markdowns and RTC's
Sales / Retail / Business Development jobs