Maintenance Manager Operations Accountable for maintaining quality, standards, service and desired outputs within inter-related functional areas of responsibility.
May be responsible for ensuring the adherence of others to a set framework of policies and procedures.
This role will work with various concrete variables, requiring an understanding of the theory or practices underpinning inter-related functional processes within a multi-procedural environment.
Job Purpose This role will take accountability for managing operational projects within the maintenance space, ensuring Infrastructure maintenance initiatives are carried out successfully within agreed timeframes, cost and scope.
They will also manage ad hoc maintenance requests, ensuring issues are addressed within agreed SLA's.
Key Accountabilities and Outputs Manage Operational Projects • Manage operational projects within the maintenance space ensuring Infrastructure maintenance initiatives are carried out successfully within agreed timeframes, cost and scope.
Maintenance Management • Manage all maintenance and related activities to ensure optimal levels of plant and equipment availability • Ensure all equipment and safety standards are maintained • Manage ad hoc maintenance requests, ensuring issues are addressed within agreed SLA's • Effectively manage relationships with contractors and suppliers • Provide expert advice and help efficiently resolve maintenance queries General Operational and Financial Management • Actively participate in operational planning and budgeting processes • Drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems • Ensure adherence to operational and financial frameworks of practices, processes, standards and controls • Control cost and take the necessary action to mitigate any financial risks or non-compliance Adherence to the Quality, Food Safety, Health, Safety and Environmental Standards • Adherence to Standards: Ensure strict adherence to Quality, Food, Health, Safety and Environmental policies and standards.
• Enforcement: Enforce all food safety and health regulations, policies, and requirements at all times to guarantee a secure work environment.
• Personal Hygiene: Maintain exceptional personal hygiene as per the organization's code of conduct.
• Contamination Control: Raise awareness about potential physical product contamination and implement control measures to prevent it.
• Health and Safety Measures: Take reasonable precautions to prevent health and safety hazards.
Follow the prescribed incident reporting procedure in case of accidents.
• Knowledge and Compliance: Stay updated with relevant business information, policies, processes, and procedures.
Enforce compliance with legislative and statutory requirements, as well as GMP's (Good Manufacturing Practices).
• Training: Attend and enforce the implementation of learnings from training sessions related to Quality, Food Safety, and Health and Safety.
• Housekeeping: Maintain high levels of cleanliness and orderliness within the work environment. Qualifications and Experience • Bachelors Degree (3-4 years) / NQF level 7 BScience: Engineering (Essential) • FMCG bottling experience with a min of 3-4 years leading maintenance teams (bottling preferred) • Lean manufacturing experience (preferred) • Leadership Capability • MS Excel; SAP; MS PowerPoint; MS Word; E Mail Key Qualities Communication • Detailed technical explanation of products, services or systems to internal or external customers or clients Problem Solving • Proactive identification of functional problems that do not have predetermined guidelines, routines or procedures for solution, determine cause and impact, and choose the best alternative to solve the problem based on previous experience and an understanding of the theory or practices underpinning the problem.
Relationships Maintained • Groups of individuals at a senior management level inside the organisation Behavioural Competencies Project Management • Conducts team building exercises or events • Provides team-based rewards and performance measures • Develops a team charter and guidelines boundaries with other teams or business units • Provides role clarity and defines boundaries with other teams or business units • Clarifies assignments and accountabilities within the team Planning and Organising • Manages time effectively, ensuring effective completion of tasks under stressful deadlines.
• Able to prioritise activities and resources, ensuring that results are achieved effectively.
• Able to evaluate progress and make appropriate adjustments to initial plans, ensuring a successful outcome. Leadership • Able to communicate and gain team commitment to a vision of what is to be achieved. • Delegates fully and creates opportunities which help others to develop their potential. • Identifies inequalities of opportunity within the workplace and takes steps to address them. • Inspires and empowers others to overcome difficulties and achieve goals. • Nurtures strong team identity and pride.
Continuous Improvement • Increases performance expectations when success has been achieved • Seeks out sources of information, including trade associations, "best practice" companies, customers, peers, subordinates, etc.
• Finds ways to fast-adapt improvement ideas to work processes • Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements Judgment and Decision Making • Able to gather information from a variety of sources. • Understands cause and effect relationships within data and interprets this to make competing, holistic decisions • Develops alternatives before making complex decisions • Looks for the most innovative, efficient and value adding solution when making a decision • Makes decisions in time and forecasts when decisions need to be made • Formulates a "big picture" understanding of the near-term impact of decisions (including the time and resources required to implement decision) • Evaluates the longer term business impact of decisions • Takes initiative when making decisions