KEY RESPONSIBILITESAbility to demonstrate exceptional interpersonal skills including the ability to effectively liaise with cruise line officers and Corporate Office representatives Maintaining a high degree of professionalism at all timesAbility to confidently communicate strong brand knowledge knowing all key features, benefits, stories, ranges etcparticularly on high value/service requirement productsKnowledge of luxury brands/products and related selling techniquesExcellent communication and negotiation skillsPassion for selling a wide assortment of high-end jewelry and luxury products in a sophisticated retail environment aboard a luxury cruise shipStrong verbal and written communication skills, with ability to speak in publicDrive for Results: to show consistent drive and determination overcoming on to targets and revenueFollows directions and instructions given by the LUXURY JEWELRY MANAGER or in replacing by the LUXURY JEWELRY ASSISTANT MANAGER Follows and understands the companys environmental policy, rules and regulations at all timesStock responsibleMaintains and controls stock inventory according to receiving policy and proceduresTo control that each item is in perfect condition and to provide to inform the superior for eventual damaged onesConfirmation for all merchandise received onboard according to receiving policy and proceduresFollows visual merchandise guidelinesInspect that merchandise is properly displayed and priced at all timesProduct knowledge, sales technics, visual merchandise and customer serviceApplying the daily working program for specific cruise itinerary to maximize passenger flow on sales floorApplying knowledge & skill sets in order to maximize sales and productivityOperates cash registers, being responsible for processing paymentsWelcomes customers and helps to maximize selling opportunitiesCustomizes selling approach to different guest targetsBuilds relationships and trust with all guests to improve their shopping experience and increase opportunities for purchasingHandles guest complaints professionally and with a problem-solving mind setConsistently exceeds selling targetsMakes regular use of add-selling, cross-selling and any other known selling techniquesMonitors levels of products in stock, receives and properly stores products delivered with a supervision, according to procedures and in a timely mannerDemonstrate integrity and honesty in all interactions with guests and sales teamQUALIFICATIONS Good PC Skills using Microsoft applications such as Word and ExcelPreferably similar experience in other luxury brands or in a position implying contacts with VIP customersPrevious experience on cruise lines is a plus Proficient speaking, reading and writing skills in English and with a fluent level in at least 2 of the following: German, Italian, French, Spanish, Portuguese, Japanese, Russian, ChineseAny other language is considered as a plus