Luxury Homeware Showroom Manager

Job Title: Luxury Homeware Showroom ManagerLocation: KZNSalary: NegotiableKey Responsibilities:Drive Sales and Customer Service: Meet showroom sales targets and deliver excellent customer service. Provide expert product knowledge and tailor advice to clients. Build and maintain strong, long-term relationships with customers.Manage Showroom Operations: Oversee stock management, merchandising, and showroom presentation. Ensure the showroom is well-organized, clean, and meets brand standards. Handle daily cash-ups, payment processing, and resolve invoicing issues. Conduct regular stock takes and report missing or damaged items.Lead and Motivate the Team: Recruit, train, and manage showroom staff, ensuring high performance. Hold regular team meetings, set goals, and provide feedback. Maintain a positive work environment and ensure staff meet company standards.Financial Management: Manage cash flow, budgets, and financial reporting. Ensure adherence to financial procedures for payments and collections. Oversee showroom expenditure and ensure costs align with the approved budget.Facilities and Maintenance: Ensure the showroom is well-maintained, including cleanliness and equipment servicing. Follow proper opening and closing procedures, including security checks.Requirements:Proven experience in showroom management and leadership. Strong background in customer service and sales. Ability to manage staff, showroom standards, and financial processes. Knowledge of budgets, cash flow, and reporting.
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