Loss Adjustor Assessor (Bloemfontein)

Business Segment: Insurance & Asset Management
Location: ZA, GP, Roodepoort, Ellis Street 4
Job ResponsibilitiesTo assess and adjust losses of complex claims such as Subsidence, Storms etc.
To manage, control and attend to contractor audits, authorizations over-mandate, upfront assessments, customer complaints and enforce correct interpretation of the Homeowners insurance policy with panel service providers and clients.
Perform a mentoring and coaching support function to SIL, service providers and clients on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners Insurance Cover.
QualificationsQualification:
Diploma - Construction Technology
Degree - Building Science or Construction
Fire investigation, Kwikot Benchmark training
FAIS Compliant
Experience:
Minimum of 5 years as a Building Assessor
Minimum of 3 years' experience in the Short-Term Insurance industry
Knowledge Homeowners policy wording interpretation
Knowledge National Building Regulations and the practical knowledge thereof.
Technical knowledge of:
Rates
Building and construction practice
Flooring (carpets, wooden and laminates)
Roofing
Ceilings
Built in cupboards.
Municipal by laws
Knowledge of Underwriting requirements
NB: Candidate must be Bloemfontein based
Behavioral CompetencyJudgement exercise
Client-facing
Analytical ability
Communication and building relationships
Resilience
Assertive
Commitment
Data
Affinity
Bank's Values
Technical CompetencyCommunication Skills
Document Management
General Administration
Insurance Operations
Insurance Processing
Insurance Products
Insurance Risk Management
Risk Management
Control Evaluation

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