Strong Problem-solving skills and able to think on your feet and make decisions on the go.
Driven by results, committed to meeting deadlines and targets, ambitious and dedicated, taking on full responsibility and ownership of the position and the fleet.
Ensuring customer satisfaction at all times.
Technically minded and Mechanically minded with excellent communication skills.
Ability to work under pressure. Risk management on and off site. Daily route planning and briefing of drivers on the most economical routes to be taken.
Responsibilities:
Communicate with all personnel to ensure smooth running of loading and offloading of trucks.
Ensure timely delivery of our products.
Act as a communicator between Driver & Client, addressing any issues on-site with the Customer and/or Driver.
Liaise with Drivers to address any problems that may arise with deliveries.
Physically check any items returned before requesting credit notes to be passed.
Conduct physical truck inspections to determine preventative maintenance, repairs, and damages, and assess if damages were due to abuse, taking disciplinary steps against the driver if necessary.
Monitor driver abuse, wear and tear, tyre usage and take necessary preventative actions.
Monitor the fleet's diesel consumption.
Attend to breakdowns and accidents, putting alternative plans in action to ensure delivery takes place with minimum inconvenience to Customer.
Chair weekly toolbox talks with the team, provide advice, motivate the team, and address any concerns or problems that may arise.
Collaborate and communicate information related to shipments with relevant internal teams and customers.
Live monitoring of the fleet.
Driver training and onboarding.
Be on 24-hour standby for drivers in case of an accident.
Conduct weekly debriefing of staff.
Enforce discipline and take disciplinary action against staff when necessary.
Keep premises neat and clean by delegating and ensuring that the yard is secured.
Prepare and review drivers' incentives monthly.
Present weekly and monthly reports to managers and directors.
Ad hoc duties.
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