Our Luxury Lodge client is seeking a Lodge Manager to join their team based close to Ladysmith, KZN.Purpose: This property is looking for a dynamic Lodge Manager to manage all operations of this well-established Game Lodge.This role encompasses the management of the property demanding a unique blend of leadership, meticulous attention to detail, pro-active and willing to go the extra mile with a profound dedication to delivering an unforgettable guest experience. Strong work ethic is required.Salary: Dependant on Experience + Live-In Accommodation and Food while on Duty.No dependents or pets.7 days off a month. 21 consecutive days annual leave.Annual bonus based on achieving targets.Requirements:At least 5 years' experience in an equivalent position in a 4 to 5-star bush lodge.Mature, well-presented person.Passion for hospitality is essential.Excellent English both written and spoken. Additional languages Afrikaans and Zulu are an added advantage.Well-developed problem-solving skills.Strong leadership, delegation, and training skills. Must be able to oversee staff of 25 members.Computer literate and ability to manage stock and equipment.Hosting experience essential.Well-spoken, takes initiative and leads by example.Must be able to control and work within budgets.Ability to check guests in/out, highly sociable and confident when meeting new people and able to communicate in a friendly, relaxed manner.Sound knowledge of the relevant labour laws (BCEA, LRA).Good negotiation skills.Guest-centric, eye for detail and high standards of service.Be of sober habits with an excellent past track record.Stable employment history with contactable references.Responsibilities:Staff / HR – management of all staff; monthly wages; recording of leave; overseeing all departments; staff discipline. Proven record of managing staff effectively and empathetically.Coordinate and implement staff.Ability to anticipate guest needs and facilitate the small touches to enhance the guest experience.Regular inspections to keep the lodge immaculate.Maintenance measures: Schedule maintenance, preventative measures, knowledge, and experience of daily maintenance.Some skills/knowledge for overseeing property requirements such as vehicles, road maintenance, bush maintenance, solar systems, fences, etc.Some knowledge of building, equipment, vehicle, and garden maintenance.Monthly reporting to the non-resident owner/executive members on work done at the lodge and any points of interest.Hands-on guest relations, assistance, and guidance in all aspects of the lodge.Rooms division. Ensure Housekeeping and F&B departments are running at the standard required; cost management.Please take note: If you have not been contacted within 14 days, please consider your application unsuccessful.
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