Lodge Manager (Expat)

Our client in the Hospitality Industry is looking for a Lodge Manager to join their team.
Open to Citizens and Residents or Expats already in Zambia. Responsibilities: Greet guests and assist them with check in and check out, and be available at any time to answer questions or address issues
Assist with meeting guest requests and ensuring that all staff provides the highest level of customer service
Inspect rooms and common areas for cleanliness, and ensure that rooms are set up correctly for new guests and that everything is in good repair
Schedule employees to ensure the resort is properly staffed at all times, handle any staffing issues and maintain continuous training as needed
Manage maintenance, including scheduling and inspecting to ensure repairs are done promptly and accurately
Create job ads, interview applicants, make hiring decisions and provide training for new employees
Organize events being held at the resort, which may include securing entertainment, creating menus, setting up the facility, cleaning up after the event and providing a staff during the event
Handle administrative tasks, including processing staff payroll, ordering inventory, maintaining occupancy records and filing reports with the headquarters on a regular basis
Skills: Excellent communication skills and sense of following up on issues.
Attention to detail and problem-solving skills.

Strong organizational skills with the ability to multi-task.

Efficient when working in a fast-paced environment.
Experience in management.
Excellent interpersonal and communication skills.
Professional appearance.
Prior experience in a managerial position.
Excellent interpersonal skills.
Prior experience in hospitality would be advantageous.
Highly organized.
Qualifications: A high school qualification or equivalent.

College degree in hospitality management or a related field