Lodge Anchor

Responsibilities:1. Management and training of the lodge staff in line with the Company Standard of Excellence2. Ensure ultimate guest relations in the lodge and that the "at home" personal attention levels are maintained3. Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded4. Effective financial management through the administration of orders and effective stock control5. Effective communication and maintenance of lodge relationsRequirements:A minimum of 4 year's work experience – ideally 2 years as a trainee and in a well-recognized five-star hotel or world class lodge, as an assistant managerExceptional Food and Beverage knowledgeFinancial management abilityA hardworking, co-operative mannerHigh standards of service excellence and a passion for the industryAttention to detailExceptional English and a second language would be preferableGood computer literacyExcellent management ability and communication skillsA clear understanding of basic labour law and disciplinary proceduresA developmental approach to staffAssertiveness, patience and good organizational skillsUnderstanding of housekeeping and maintenance proceduresAn awareness of developments within the food and lodge industries, as well as international trends in hospitality
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