Job Classification Req - 135902 - Melissa Cloete Cluster - Nedbank Wealth Cluster - Nedbank Wealth Management SA Division - Legal Advice and Litigation Business Unit Location - Johannesburg (Hybrid) Closing Date - 27 September 2024 Job Family Administration, Operations and Facilities Career Stream Administration, Transactional Processing and Production Leadership Pipeline Manage Self: Technical FAIS Affected Job Purpose To provide administration support and specialist services to management across business functions in line with Nedbank business strategy.
Job Responsibilities Engage with Panel Attorneys regarding litigation matters.
Report writing Engage with Internal and external stakeholders through standard meetings.
Maintain customer's trust through service, client experience and brand alignment.
Collaborate with the stakeholders to maintain the business relationships for client service delivery Train, coach, support and guide staff on policies and systems.
Effective resolution of queries.
Manage projects of the department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Job Responsibilities Continue People Specification Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate Preferred Qualification Business Related Degree Minimum Experience Level 5 years' experience in a litigation support role within a Law Firm or Financial Services Recovery environment.
Technical / Professional Knowledge Administrative procedures and systems Banking procedures Business terms and definitions Business writing Cluster specific operations Data analysis Governance, Risk and Controls Relevant regulatory knowledge Relevant software and systems knowledge Behavioural Competencies Adaptability Communication Collaborating Customer Focus Decision Making Managing Work --------------------------------------------------------------------------------------- Please contact the Nedbank Recruiting Team at +27 860 555 566
