Our client, a proudly South African local supermarket chain that provides customers with affordable groceries of great quality, is currently looking for a Liquor Store Manager in the upper highway area.
Requirements and Experience: 5 – 7 years' managerial experience within a retail environment.Honest and trustworthy.Customer service oriented and a willingness to deal with people every day.Ability to create a teamwork environment.Attention to detail throughout the store.Ability to identify and solve problems.Take initiative.Communication skills to train staff members and communicate problem areas.Accurate with figures.Interpersonal skills.Commitment to delivery and quality.Be able to operate independently and as part of a team.Qualifications: Matric or equivalent.Related qualification will be beneficial.Key Responsibilities: Responsible for meeting store targets.Maintain store expenses within budget.Overall management of shrinkage within the store.Motivation of staff to buy into the success of the store.Oversee daily operations of the store, ensuring smooth running of all operations, maximizing sales, and minimizing costs.Boost revenue and develop the store.Oversee stock control - monitoring stock levels and purchases.Oversee and participate in category stock counts as required - investigate variances.Stock to be received and GRV'd as per procedure ensuring transfers, claims, and invoices are captured correctly.Oversee the receiving function ensuring accurate stock in the right quantities received, returns done timeously.Manage the Front-End Function.Control and check floats.Ensure cash-up procedure is done correctly, and money dropped as per procedure.Oversee the staff component of the store.Involvement in recruitment, training, orientation, appraisal, and supervision of the staff component.Do monthly scheduling of staff to optimize staff, limiting the use of outsourced staff and payment of overtime.Ensure staff is always dressed neatly and correctly.Ensure compliance with store policies, procedures, and rules.Guide and motivate staff towards maximum performance - planning, time management, and productivity of staff.Allocate and delegate responsibilities to the team.Responsible for the safety of the store, staff, and customers.Responsible for customer satisfaction within the store and the implementation and adherence to the customer service programme.Overall management, control, and implementation of store hygiene and legal requirements.Assist in promotional activities of the store, preparing and implementing promotional material and events.Perform all administrative functions related to this position.Maintain a neat and accurate document system for store control of documentation.Communicate productivity, staffing or training issues, system improvement needs, and other relevant information to Senior Management in a timely, thorough, and professional way.
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