Licensing Officer

OVERALL, PURPOSE OF THE JOB
To facilitate the process of issuing and re-issuing of all aviation personnel licenses in accordance with the South African Civil Aviation Regulations.
Operational Management

Receive and verify licenses for compliance with the issue and re-issue terms according to SACAR's and CATS, as prescribed.
Ensure that all applications are processed, verified for correctness, and dispatched timeously.

Customer Interface

Project and maintain a professional and positive image when dealing with clients.
Promptly deal with telephonic, post, and courier applications by contacting clients on receipt of documents and telephone inquiries as per published SLA's.

Document Handling

Ensure that a document tracking process is in place and monitored by the responsible officers.
Ensure that all received documents are verified for correctness, with checklist attached.
Ensure that all received documents are invoiced and issued and directed to the client as prescribed in our procedures.

Financial Processing

Verify that clients are invoiced and have paid the prescribed fee in terms of Part 187.

Training of Entry Level Licensing Officers

Train entry-level Licensing Officers to enable them to perform all aspects required in terms of their key performance areas.

Review and Amendment of Material

Ensure timeous administration and maintenance of the ISO system and amendment of forms to correspond with ISO requirements.



Qualification Required

Minimum Requirements

Grade 12 plus Certificate in Administration or relevant equivalent qualification.

Ideal

National Diploma in Administration or equivalent NQF level 6 qualification.

Experience
2 Years - Administration experience OR 2 Years - Aviation Licensing experience.
CLOSING DATE: 17 September 2024
All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.

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