Who are we? Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients' investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.
What will you do? The Learning and Development Consultant will contribute to the high standard of development and growth of Glacier employees by designing, developing and implementing blended learning solutions and applying best-practice methodologies, practices and standards.
Key Outcomes The following outcomes will be expected to be achieved by the Learning and Development Consultant:
Liaise with different stakeholders to ascertain the training needs Develop, compile and maintain training manuals, records and support materials as needs arise Create, schedule and deliver training programmes focused on adult learning methods and based on employee needs Monitor and evaluate the effectiveness of training Develop training plan Utilize online e-learning tools Provide feedback on learning to managers and employees Provide technical support and expertise Adhere to organisational best practices and legislative requirements (Skills Development Act, Employment Equity Act) Build and maintain relationships with relevant departments Provide efficient and effective coaching to staff Schedule training interventions according to business plan and training needs identified Coordinate and facilitate technical training courses regarding product, process & system knowledge and skills with distribution and sales management teams, intermediaries and assistants Coordinate the internal bursary process by acting as a liaison between the leadership team and the employees, ensuring a seamless communication process, facilitating the bursary payments and keeping track of payment records, tracking learning progress, and compiling reports Provide training on technical legal aspects of products and industry-related legal issues Prepare internal and external candidates for FAIS regulatory exams Provide support with regard to new projects and technology Conduct assessments of learners and evaluation instruments Provide continuous support through query resolution Comply with regulatory requirements i.e. Skills Development Act (NQF) Qualifications and experience 5+ years relevant business experience and product knowledge within a LISP 5+ years' experience in development of learning material and facilitating training interventions Degree/Diploma/Higher Certificate in Education or related qualification Knowledge of legislation i.e. FICA, FAIS, FATCA, OECD and PDD 3+ years E-learning development experience Competencies Client Focus Cultivates innovation Collaborates Drives results Being Resilient Problem solving and Analysis skills Attention to detail Attributes Honesty, integrity and respect Proactive Professional manner Positive, enthusiastic attitude What will make you successful in this role? Qualification and Experience Degree or Diploma with 4 to 5 years related experience.
Knowledge and Skills Management of Operational Support department and People management functions. Signing off user specs and providing input for systems developments. Manage SLAs. Drive the administrative implementation of new and existing processes, procedures, legislative changes and projects. Budgeting, expense management.
Personal Attributes Plans and aligns - Contributing through others. Decision quality - Contributing through others. Directs work - Contributing through others. Balances stakeholders - Contributing through others.
Build a successful career with us We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies Cultivates innovation - Contributing through others. Customer focus - Contributing through others. Drives results - Contributing through others. Collaborates - Contributing through others. Being resilient - Contributing through others.
Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive, and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
#J-18808-Ljbffr
