Lead Platform Engineer

Time left to apply: End Date: November 21, 2024 (4 days left to apply)
Job requisition ID: R-15969231
Empowering Africa's tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary Build high-performing, scalable, enterprise-grade Platform services & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem-solving skills in an agile team environment to solve complex technical problems with high-quality solutions & leading all phases of the development lifecycle to deliver against business requirements at an optimal cost to serve.
Job Description Platform Design, Deployment & Optimisation Leads development test and platform management, translating customer, business and technical requirements into components of a serviceIdentify critical design areas, parameters and opportunity areas early in the development process and those that need improvement downstreamStay ahead of the curve on leading practice platform technologies and incorporate research into solution design and deployment processesDevelop lasting, innovative, simple platforms (including architecture when appropriate) to satisfy business and customer requirements and align with the long-term plan for the platform and broader technology objectives of: Self-service, testability, reusability, stability & resilienceApply deep technical expertise, design thinking & problem-solving skills to solve complex technical problems and enable the teams to deliver high-quality solutionsIdentify & select the appropriate internal or external technologies to deliver the platform serviceApplies excellent judgement and identifies and continuously improves on development practicesDevelop solution design blueprints and validation collateral and facilitate alignment on solution blueprint and designs across the value chainLead the planning and design of the platform delivery system and define associated tools, hardware, processes, role assignments, dependencies, and documentation, resulting in a complete platform that meets KPIsLead the development and deployment lifecycle for 'platform / platform components as a service'Design & implement test automation and ensure reusability across the teamsLead efforts to validate architectural, product or service solutions and innovationsContinually develop initiatives to reduce and optimize operational costs & increase strategic & operational efficiency through solution designsIdentify, develop & maintain platform standards and best practices, and drive adoption across multiple service teamsDefine and implement SLA, OLA & quality metrics, best practices, and patterns to be applied across the platformStrategically & operationally monitor Platform services to standard and proactively identify and mitigate riskUse production performance monitoring and customer data to make/inform technical design and implementation decisionsTake full accountability for end-to-end platform quality, completeness and resulting user experience for the life of the product/serviceUse & test the platform regularly to deeply understand it and discover & implement ways to improve itResolve issues throughout the life of the platform, including those outside of the immediate area of responsibility as needed; lead discussions with peers to take action to ensure the sustainable success of the platformProvide leadership within the business by developing innovative methods for measuring the customer experience, and use this data to identify and drive platform improvementsLeverage systems & processes to measure, monitor and manage the performance of platforms ensuring ongoing optimization & cost to value for our businesses (think bank wide)Translate performance data into insights for technical service & solution improvement and enhancement (across technical teams)Align teams to service Improvement & innovation plan requirements and influence effective implementationLead the design of process or technology solutions that identify and resolve platform, system, deployment, and environmental issues.Identify new and emerging practices for managing problems within the area and lead the adoption of new practices, across groups or disciplines with the aim of improving analytical capabilitiesLead the resolution of service issues by analyzing and prioritizing data from stakeholders and directing efforts or applying deep subject matter expertise to restore service with minimal disruption to the customer and businessPositively contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization where it makes sense to do so Accountability: Financial & Cost Optimization, Risk & Governance Take full accountability for delivering an optimal Platform Engineering cost modelAnalyse operational cost data, identify cost-savings & efficiencies and influence the business to adopt these efficiencies across multiple service teamsUnderstand & contribute to the delivery of an optimal cost: serve of Platforms as a serviceCreate business cases & solution specifications for various governance processes (e.g. CTO approvals)Participate in incident management & DR activity – applying critical thinking, problem-solving & technical expertise to get to the bottom of major incidentsHold accountability for all risk associated with platform engineering decision makingApply & maintain all Group risk (e.g. Architecture, development etc.), governance, compliance & regulatory standards and frameworksUpdate & or develop & maintain all application documentation as per the organization technical standards and risk / governance frameworks Accountability: People Cascade platform direction across teams and ensure team alignment on platform direction, performance objectives, plans and prioritizationBuild/contribute to a high-performance team environment & culture through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)Assume one-stop shop accountability for the right people in the right teams to deliver on our platform strategy (always!)Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and servicesSeek out opportunities for collaboration across groups, ensure that cross-team commitments are set, and achieves scale in team work efforts by enabling the work of othersProactively lead the implementation of agile practices, remove barriers to success and ensure seamless delivery in a continuously changing work environmentIdentify and develop needed skills (self and others) in a way that is best-suited to the service design and that maximizes delivery efficiencyCoach & mentor other engineers & support engineering teams on technical solutions and problem resolutionConduct peer reviews, testing, problem solving within and across the broader teamCascade platform performance feedback and ensure capability development across teams to enable efficient & effective platform service deliverySupport the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)Experience Required: Minimum of 6 years ExperienceMust have strong RedHat ExperienceStrong Linux experienceExperience in CloudEducation Bachelor's Degree: Information Technology
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised. About UsTruly AfricanWe are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance.
Absa Group Limited is listed on the JSE and is one of Africa's largest diversified financial services groups with a presence in 12 countries across the continent and around 41,000 employees.
We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda, and Zambia. We also have offices in China, Namibia, Nigeria, the United Kingdom, and the United States of America, a Technology Hub in Prague, and insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania, and Zambia.

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