Lead Conversion Specialist

Details of the offer

Are you a results-driven Telesales professional with experience in residential cleaning services ?
A UK-based client is seeking a motivated and goal-oriented Lead Conversion Specialist to join their dynamic team remotely.
Key Responsibilities:   Engage with hot and warm leads sourced from trusted platforms through outbound calls.
(initiating contact with potential clients through a scripted sales pitch.)
Build rapport with potential customers and identify their cleaning service needs.
Effectively communicate the benefits of residential cleaning services to convert leads into sales.
Maintain a high level of customer service to ensure client satisfaction and retention.
Meet and exceed sales targets while adhering to company policies.
Close sales, meet individual sales targets, and use CRM and booking systems to manage customer interactions effectively Conduct follow-up calls according to the lead process and communicate with clients via phone and email.
Maintain proficiency in Microsoft Word, Excel, and Outlook to streamline work processes.
Provide clear, thorough information to help clients make informed decisions.
Requirements for the Remote Role:   Candidates must have their own laptop (Min 8GB Ram, 13th Gen i 5 Processor, Windows 11 and 250GB SSD or higher), fast reliable internet connection and backups for power outages to work independently.
The ideal candidate will be self-driven, organized, and resilient, with a strong ability to handle objections and maintain a positive outlook throughout the sales process.
Previous remote experience as well as cleaning agency experience.
Why This Role is Attractive:   This position is a unique opportunity to support the growth of a reputable company while building valuable sales skills and enhancing earning potential.
Ideal for those looking to progress in telesales.
Position Details :  Working Hours: 13:30 - 22:00, Monday – Friday  Weekend Shift: One shift (09:30 - 18:00) every 6-8 weeks, with extra pay and time off.
Festive Coverage: Required, with additional compensation.
Salary: On Target Earnings (OTE) over R13,000, made up of R8,000 basic + uncapped commission.
Holiday: 40 paid days per year.
Fully Remote: Personal laptop required.
Experience: Previous remote work and experience in a cleaning company or agency is essential.
If you're passionate about sales, have a knack for closing deals, and want to grow your career in a remote setting, we want to hear from you!
Take the next step in your telesales career and join a team that values your skills and dedication!
Required Skills:   At least 2 years of proven telesales experience.
Previous remote work and experience in a cleaning company or agency is essential.
Previous remote work experience is essential.
Sales experience within a cleaning company or agency is mandatory.
Excellent interpersonal and problem-solving skills.
Strong communication abilities, with exceptional English pronunciation.
Calm under pressure, with the ability to manage rejection and stress effectively.
Proven success in meeting sales quotas, particularly over the phone.
Proficiency in MS Word, Excel, and Outlook.
Strong negotiation skills, with the ability to resolve issues and manage complaints.
Capability to work independently and as part of a team.


Nominal Salary: To be agreed

Job Function:

Requirements

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