Key Accounts and Client Relations Manager Choose how often (in days) you want to receive a notification:
ER24 International Corporate Office | Johannesburg | South Africa
Closing date: 23/08/2024
Number of positions: 1
Recruiter name: Janelle Solomons
Reference number: 53303
Workplace Type: Hybrid
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To manage key accounts, sales support and administration, client relationships and contract management across the various ER24 International business lines.
KEY RESPONSIBILITY AREAS To develop and leverage key client engagements to drive the execution of the sales and new business development strategy To drive and secure contractual renewals for existing accounts To develop, implement and pro-actively manage client retention and acquisition plans To lead and manage the team REQUIRED EDUCATION ESSENTIAL EDUCATION Relevant business related qualification in Sales or Business Development
DESIRED EDUCATION REQUIRED EXPERIENCE ESSENTIAL MINIMUM EXPERIENCE At least 4 - 5 years' experience in key account management; within Private healthcare/Emergency medical services experience. Proven track record of Site Base Medical Services experience (or equivalent)
DESIRED EXPERIENCE Relevant experience in key account management and client relations, supporting businesses operating in Africa
REQUIRED JOB SKILLS AND KNOWLEDGEDemonstrate the ability to develop and maintain client relationships (including mentorship and coaching of team members)Demonstrates an understanding of contract and service level agreement (SLA) managementDemonstrate Business Acumen (including compiling budgets)Demonstrate the ability to conduct Market Research (including Competitor and business gap analysis)Demonstrate knowledge of Customer Relations Management MethodologyCompetent in using Microsoft Office (Outlook, Word, Excel and PowerPoint)All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of ER24 International, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile Become a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.
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