Key Accounts Administrator

Location: JohannesburgPosition: Key Accounts AdministratorSalary: 12000Our client in the Telecommunications Industry is looking to hire a Key Accounts Administrator in their growing institution.Purpose:To maintain relationships with Key Customers and uphold a high standard of customer service, ensuring all orders are processed timeously and follow through the entire process for timely delivery to clients.Duties:Process all orders received from Vodacom on Pastel.Liaise with procurement on stock that needs to be ordered.Update daily ETA reports for Vodacom.Update the daily open orders report for Vodacom.Report to Vodacom offices 3 times a week to collaborate on orders, forecasts, and ETAs.Update the end of life products report and submit to Vodacom monthly or as new items become end of life.Report to Vodacom Warehouse once a month to check and validate returns before collection.Handle all queries from the Vodacom EBU team.Update and submit a price list to Vodacom EBU monthly.List all new products with Vodacom EBU.Assist SOP with overflow workload.Process all orders for Takealot and manage any queries.Send updated stock on hand files to Takealot daily.Run the daily online failed orders report and contact customers regarding their orders.Process all orders received from Group Appliances and manage queries.Process all orders received from Hirsch's and manage queries.Skills and Specifications:Good oral and written communication skills.Proficiency in Microsoft Office (Excel, Word).Ability to cope well under pressure.Target and deadline driven.Ability to work independently and as part of a team.Knowledge of Pastel Evolution or experience with an ERP system (minimum).Secondary Duties:Understand the whole process from supplier's supplier to customer's customer.Assist in resolving customer issues experienced daily and report back to management.Provide after-hours customer support.Willingness to work unusual hours if required.Pre-requisites:Clean criminal check.Signing of the company's confidentiality agreement.Signing of the contract of employment.Certification/Diplomas in relevant areas of expertise are required.Send your CV and latest pay slip to ******: ATripleA Recruitment and TempsWebsite: www.aaaa.co.zaPosted: 2024-01-23
#J-18808-Ljbffr