DUTIES AND RESPONSIBILITIES
We are looking for a Key Account Manager to be based in the East Rand. An ideal candidate will be someone whose customer-oriented approach and sales expertise result in increased profitability. The candidate will focus on developing new and existing Strategic Key accounts in the South African region.
This role will serve as the primary interface for the regional organization and act as a liaison, ensuring all requirements are met in a timely manner. This person will also be responsible for conducting regular status and strategy meetings with the customer's regional management group to understand their needs and link to the organization's product/service strategies.
Establish, cultivate, and leverage customer relationships at a branch and regional corporate level to grow the business (this role is a strong mix of hunting and growing the relationship)
Lead sales presentations, annual pricing negotiations, business reviews and product proposals, and other communications designed to drive sales
Ensure customer satisfaction by completing quotes, reviewing business opportunities, and answering technical questions
Conduct thorough market and customer research, daily customer phone calls and emails, business travel to customers when needed, and other prospecting activities
Act as a primary contact for assigned strategic accounts, which includes traveling to customer locations to solidify relationships, attending regional industry trade shows, determining customer needs, and learning application and business requirements
Work cross-functionally with territory sales managers, OEM managers, technical business development managers, and product management team to identify, develop and close new sales opportunities.
Penetrate assigned account by selling new or additional products to existing locations and identifying additional customer locations
Act as a customer advocate within internal organizations and cross-functional teams on pre- and post-sale matters including but not limited to our OEM group, engineering, and manufacturing facilities
Build and maintain strong relationships, across functions at customers, and favorable contacts with current and potential accounts utilizing Microsoft Dynamics CRM
JOB REQUIREMENTS
Bachelor's degree + Master's degree or equivalent through experience
5+ years of sales experience or previous Account management or Business Development experience
Previous sales experience in the Food and Beverage industry is a strong plus
Strong time management skills, critical thinking, and problem-solving skills
Customer service focused, including the ability to create an atmosphere that encourages an open dialogue about the internal and external customer's needs
Detail oriented, strong analytical abilities, with excellent organizational skills
Excellent listening, negotiation, business professional presentation and collaboration skills
Proficiency in Microsoft CRM software, Microsoft office suite with an emphasis on Excel
Languages: English mandatory, proficiency in additional local languages is a strong plus
Job Types: Full-time, Permanent
#J-18808-Ljbffr
