Qualifications and Experience Requirements:
Education:
Bachelors degree in Business, Marketing, or a related field.
Experience:
Proven experience in key account management, within the recruitment industry.
Preferably Contracting/ Temporary Staffing experience Prior experience within a white collar contracting hub will be given preference.
Skills:
Strong understanding of client relationship management principles and strategies, excellent communication, negotiation, and interpersonal skills.
Attributes:
Strategic thinker with problem-solving abilities, capable of multitasking and prioritizing in a fast-paced environment.
Key Performance Areas:
Client Relationship Management:
Build and maintain strong relationships with key clients, understanding their needs, goals, and challenges.
Ability to understand and meet client needs and requirements
Relationship-building and networking skills
Account Growth and Retention:
Identify opportunities for upselling and cross-selling to maximize account revenue and profitability
Strategic thinker focused on client satisfaction and retention
Strategic Account Planning:
Develop and implement strategic account plans aligned with client objectives and business goals.
Excellent communication and negotiation abilities
Strong organizational and time-management skills
Issue Resolution:
Address client concerns and issues promptly and effectively to ensure high levels of client satisfaction and retention.
Performance Tracking:
Monitor and analyze key account performance metrics, including revenue, profitability, and customer satisfaction, and take corrective actions as needed.
Results-driven with a focus on business growth and revenue targets
If you are a strategic thinker with a passion for building strong client relationships and driving business success in a fast-paced environment, we would love to hear from you.
Apply Directly & Nowto join our team and make a significant impact!
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions.
For more information contact:
Rochelle Willemse-Lombard
Acting GM Network Contracting Solutions
