Company DescriptionThe key account manager is responsible for signing on new customers, maintaining a long-term relationship with existing accounts, and maximizing sales opportunities within them. This also includes developing new products and product categories for the customer. The Key Account Manager will be the lead point of contact for all key client matters, anticipate the client's needs, work within the company to ensure deadlines for the clients are met, and help the clients succeed.Job DescriptionReach a monthly sales target that is set out by the company.Maintain and improve the allocated business relationships to grow the sales revenue for these accounts.Resolve key client issues and complaints.Source new customers for the business by means of meetings, visits, cold calling, referrals, etc.Manage new accounts ensuring consistent sales growth according to set targets.Develop a trusted advisor relationship with customers.Build full knowledge of all products sold so they can be sold effectively based on features and benefits.Monthly forecast of orders and track key account metrics, example stock levels, sales figures achieved.Communicate clearly the progress of monthly/quarterly initiatives to internal and external departments.Arrange monthly promotions of company products with customers. This includes all tasks required to ensure that the promotion is a success.Conduct product research and prepare presentations.List new products with customers.Maintain high customer satisfaction ratings.Complete contact reports for all meetings held.Qualifications1-2 years previous work experience in key account management, or relevant sales experience in a retail environment with exposure to large chain stores.Able to multitask, prioritize, and manage time efficiently.Goal-oriented, organized team player.Encouraging to team and staff.Self-motivated and self-directed.Able to work under pressure to reach monthly targets.Able to do forecasting.Able to do product management and development.Excellent interpersonal relationship skills.Strong negotiation skills, with ability to follow through on commitments and orders from customers.Eager to expand the company with new sales and customers.Basic computer skills, and experience with the Microsoft Office Suite, with emphasis on superior Excel and PowerPoint skills.Able to analyze data and sales statistics and translate results into better solutions.Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person.Ability to multitask and manage more than one customer account.Proven results of delivering customer solutions and meeting sales goals.Additional InformationSalary: Market RelatedClosing Date: 31 September 2024If you struggle to upload your CV, please visit our website at www.clearleaf.co.za. Click on Jobs Available, the position you are interested in, and click on I'm Interested to upload your CV to apply for the position.Alternatively, email your CV to the email address on our website.
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