For our Data Centre Segment Sales team in South Africa, we are looking for a Key Account Manager for Data Centre Accounts, who will follow the segment defined processes for opportunity identification, qualification, client requirement analysis, and value proposition creation.In this role, you will oversee the technical and commercial bid response and the overall client tendering process, performing effectively and maintaining sufficient market and competitor intelligence.The role requires understanding the client's expectations, market primary trends and requirements, how competition addresses them, and how Eaton uniquely and preferentially meets them.To perform effectively, in this role, you shall be highly proficient at communicating Eaton's differentiated value at company, product, and service levels.The role reports into the Data Center Team Leader for Sub-Sahara.Hybrid working solutions are available for our office in Johannesburg.Travel rate is up to 50% of the working time, predominantly in the Gauteng area but may cover other regions in South Africa and countries in the region.Role responsibilities:Establish, own, and execute a continuously developed commercial Account Plan that meets targets across:Sales, Orders, PipelineSales Product MixMargin/ProfitabilityContacts across key functions and levelsIdentify & build positive relations with all account decision makers & influencers impacting current or future business with EatonUnderstand in-depth & articulate the client buying processIdentify, engage, and secure revenue opportunities within assigned Account(s)Understand & capture clients' challenges & requirements and resolve them with reference to Eaton's portfolioOversee and align the commercial and engineering response to tenders to client requirementsFinalize commercial process and secure purchase orders and framework agreementsOversee effective handover to post-order project management, product services & customer support teamsMaintain oversight of all commercial related engagements for customer success/satisfaction and our performance as a vendorKnowledgeable about clients' business, commercial conditions, structure, strategy, operations, and challenges, articulating this in terms of opportunity, growth, and risk with respect to Eaton's businessBe an effective advocate and communicator of the benefits in supporting your assigned accounts within the Eaton organizationKnow and report your account numbers, continuously aware of targets and current business levels within the account for both 'year to date' and forecast for order intake & revenue information. Responsible for reporting the narrative & the numbersCollaborate effectively with other sales and stakeholders at function, country, region, and global levels to gain and provide support so others can function and meet their responsibilities to the accountProvide all internal stakeholders and functional departments the account-specific guidance and insights required for them to execute their role and add value to the clientBuild a multi-lane bridge between Eaton and the client organization, which may include R&D, Product Managers, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations & Order Management, Supply Chain, Leadership & Executive ManagementRequest & support marketing campaigns (ABM) & activity that can grow Eaton to Client relations and businessQualifications:Bachelor's Degree or Higher Diploma in Science or Engineering or equivalent Data Centre industry experienceRelated experience in the Data Centre business is requiredDemonstrated ability to inspire and coordinate others, requiring entrepreneurial spirit, a high degree of customer affinity, and a strong ability to influence othersDemonstrable knowledge of Data Centre design and operations; a technical and engineering presence is preferredAble to relate well as a peer to Leaders of target customersKnowledgeable on how to identify and implement new tools and processesA well-rounded professional who knows when to support, when to lead, when to listen, and when to directDiversity-orientedFluent in English is requiredAvailability to travel up to 50% of the working timeWhat we offer:Competitive compensation and benefits packageChallenging projects in a dynamic collaborative teamFlexible working solutions (home office) implemented across different EMEA locations; check with the site HR for available flexible working solutions for this roleWe make your aspirations matter – Eaton encourages internal promotion whenever possible and invests in our employees for the long term with ongoing learning and development opportunities available through Eaton UniversityWe make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants based on their age, color, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation, or any other status protected or required by law.#LI-DG1
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