KEY ACCOUNT EXECUTIVEReporting to the Head of Sales, the successful applicant will be responsible for managing and maintaining our Key Clients by providing ongoing sales and customer support.The main duties of this position include:Developing and sustaining solid relationships with our key clientsActing as the main point of contact between our Key accounts and internal teamsCommunicating and collaborating with our marketing, sales and logistic departments to ensure that key client's needs are metDeveloping a thorough understanding of our key account's needs and requirementsAddressing and resolving key client's complaints and queriesMonitoring their sales performance and product volumesCompiling reports on their accounts progress (SAP reports), goals and forecastsTraveling to the different regions for key account branch visits and auditsContinuously looking for opportunities to grow our basket of products with key clientsPromote our training courses and product presentationsCreating awareness of the new product range with our existing clientsProviding structured and detailed feedback / call reports to the National Sales ManagerProviding feedback on competitors, pricing, new products, marketing etc.Addressing product issues that arise with clientele, and ensuring that queries are properly addressedAssisting with preparation of the key accounts' annual sales forecast and marketing requirementsContributing to the team effort by participating in strategic meetings, ensuring there is excellent inter-departmental communicationAssisting with event planning and managementQualifications and other Requirements:A minimum of matric, a tertiary degree or IMM equivalent will be advantageousMust have at least 5 years' experience in an external sales environment with proven track recordExperience and/or qualification in event planning and managementTechnical background advantageousSAP experience will be advantageousValid drivers' licenseThe ability to travel around the country
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