The Key Account Co-ordinator in Johannesburg plays a crucial role within the Key Account Management team, providing essential support to Key Account Managers (KAMs).
This position is primarily responsible for coordinating tasks relevant across all operators in a centralized manner, while also supporting various commercial projects as required.
Your key job responsibilities as the Key Account Co-ordinator in Johannesburg will include: Possesses comprehensive product knowledge of the company's games and products, along with a strong understanding of various API integrations.
Coordinates new game launches with KAMs, ensuring that all relevant promotional materials are provided to operators in a timely manner.
Assists in the coordination and presentation of demos and approvals for new games to Provincial Gambling Boards, including Proof of Concepts.
Manages work orders for new games for operators and/or resellers.
Ensures that updated limits and game rules documentation are available to KAMs when new games go live.
Schedules key dates related to new game launches, including early adopter and global release dates, to ensure timely client communications.
Supports the submission and approval process of due diligence documents.
Collaborates with the legal team to draft and fully execute work orders for new games.
Monitors ServiceDesk notifications, keeping clients informed of planned game downtimes, table closures, and reopenings.
Conducts regular reviews of client websites and performs gap analyses to ensure all available games are being offered.
Ensures monthly and quarterly KAM reports are accurately updated and accessible for KAMs in a timely manner.
Coordinates the creation of content for external industry publications.
Oversees the creation of BO, demo site, and client area accounts for staff and operators.
Handles any other ad hoc duties related to the role and provides general support to KAMs.
Conducts competitor analysis, including games/product offerings and promotional campaigns.
Requirements: Holds a relevant bachelor's degree.
Has prior experience in a similar role within the iGaming or eCommerce industry.
Demonstrates excellent writing, communication, and presentation skills.
Exhibits strong organizational and planning abilities.
Is proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
Possesses the ability to think quickly and adapt to changing situations.
Shows a high level of self-motivation with a proven ability to accomplish tasks independently.
Is a proactive self-starter with the ability to take initiative.
If you're a Key Account Co-ordinator looking for an exciting new challenge and this sounds like you, apply today!
Interested candidates should submit their resume.
