Junior Specialist: Customer Desirability Risk Management
Junior Specialist: Customer Desirability Risk Management Apply remote type Hybrid locations Johannesburg time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 16, 2025 (4 days left to apply) job requisition id R-15970728
Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary As the threats and risks of Financial Crime increase in scale and complexity, Absa Group Financial Crime is responsible for ensuring that the Bank manages the risks of money laundering, terrorist financing, sanctions and bribery and corruption and, in so doing, protects the Bank, its customers and its employees, as well as society at large, from the negative effects of financial crime.
The Financial Crime function implements a Financial Crime Risk framework to meet the requirements of anti-money laundering, anti-terrorism, anti-bribery & corruption and economic sanctions laws and regulations.
Located within the Intelligence and Surveillance team (I&S), a sub-division of the FinCrime Compliance team, Customer Desirability Risk Management (CDRM) manages, on behalf the bank, the exiting of client relationships across the bank.
The Junior Specialist: Customer Desirability Risk Management supports the Head of CDRM by ensuring that clients are offboarded according to regulatory requirements and internal procedures.
Job Description Key responsibilities of the Junior Specialist: Customer Desirability Risk Management are:
Cancellation of CASA reference numbers. Adding of clients to the AML Watchlist. Engagement with clients as a result of the exit decision. Engagement with Absa Legal Counsel in relation to the notification sent to clients as well as any queries received. Engagement with relevant Business Unit entry points to ensure all products are identified and accounts closed. Referral of clients to Collections. Cancellation of limits (overdraft and credit card). Approval of journals for transfer of funds (for account closure). Placing of clients in restrictive control. Engagement with Customer Care where client has lodged a complaint with the Ombudsman or Customer Care. Engagement with Legal to amend/enhance the exit letters where applicable. Owning the overall operational process relating to the offboarding of customers. Providing accurate monthly MI in relation to the offboarding of customers. Providing support to the Head of CDRM. Building relationships with key stakeholders. Maintain strong working relationships with colleagues across I&S and the broader FinCrime Team to ensure greater efficiencies in the way we work and effective risk management. Identify opportunities for improvement to manage the risks associated with the offboarding of customers. Education Higher Diplomas: Law, Military Science and Security (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer.
In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised. About Us Absa Group Limited ("Absa Group") is listed on the Johannesburg Stock Exchange and is one of Africa's largest diversified financial services groups.
Absa Group offers an integrated set of products and services across personal and business banking, corporate and investment banking, wealth and investment management and insurance.
Absa Group owns majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania (Absa Bank Tanzania and National Bank of Commerce), Uganda and Zambia and has insurance operations in Botswana, Kenya, Mozambique, South Africa and Zambia.
Absa also has representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
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