Job Specification
Reporting to the Regional Operations Manager, the incumbent would be responsible for aspects of a retail store, which includes assisting the Manager in overseeing sales, staff, inventory and operational & administrative systems and controls.
Minimum Requirements
NQF 5 Diploma
3 years related experience in retail sales with a proven track record in a supervisory capacity
Ability to effectively communicate and/or negotiate with high level of proficiency
Excellent MS Office skills and knowledge POS systems
Key performance indicators
The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.
Growth
Ability to execute in a diverse environment by building a deep understanding of the company's products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays
Optimisation
Assist the manager in maximizing profitability to meet sales goals and targets
Maintain proper stock control, i.e. stock counts and reconciliations
Promote high levels of customer satisfaction by addressing customer complaints
Compliance with internal company policies, procedures, processes, and external regulations
Leveraging Culture & Diversity
Ability to supervise a high impact team and collaborate with different stakeholders
Building trusting relations and inspire relations amongst the internal and external stakeholders
Digital Transformation
Assist with the automation/optimization of digital processes and inventory control platforms
Assist with the development consumer-facing content across a variety of segments to publicise the company's products & brands
Key leadership attributes
The incumbent would need to have the ability to progress and add continuous incremental value – having impact!
Dealing with complexity
Sound pragmatic judgement
Self-awareness
Achievement orientation
As part of the KAL Group Ltd – a diversified JSE-listed retail group that operates in agricultural retail, fuel & convenience, and manufacturing markets – you will join a group of companies with more than 270 operating units across South Africa and Namibia.
You will have an opportunity to grow your career and thrive in an accelerating performance environment that values resilience and customer service, and embraces communication, alignment, and relationships. We are committed to providing our employees with opportunities within the KAL Group Ltd to take on new challenges.
If this excites you, learn more about TFC Operations PTY Ltd and KAL Group Ltd here: www.kalgroup.co.za/careers/life-at-kal-group.
Candidates who are not contacted within 14 working days of the closing date can accept that their application was unsuccessful. TFC Operations PTY Ltd applies the principles of equal employment in line with our company's Employment Equity objectives. Please note that in order to consider your application or interest, KAL Group Ltd will have to process your personal information and that such processing will be subject to the KAL Group HR Processing notice which can be accessed by viewing it on the KAL Group Ltd website under the following hyperlink: https://www.kalgroup.co.za/legal/
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