Join Quick2Start as a Junior IT Technician/Tech Support and become part of a team that's driving innovation and simplifying technology. We are a dynamic company in the Technology, Information, and Internet industry, with 11-50 employees dedicated to empowering businesses through tailored IT solutions. Our mission is centered around delivering cutting-edge IT services that enhance productivity and fuel business growth. As a Junior IT Technician/Tech Support, you'll play a crucial role in providing proactive support to our clients, ensuring their systems run smoothly and securely. You'll be instrumental in helping businesses turn digital challenges into opportunities for success by implementing scalable IT infrastructure that aligns with their expanding needs. If you're passionate about technology and eager to contribute to a customer-centric environment, we invite you to join us and make a significant impact in the world of IT solutions.
Tasks
Provide technical support to clients by troubleshooting hardware and software issues, ensuring timely resolution to maintain productivity.
Assist in the installation, configuration, and maintenance of IT systems and infrastructure to ensure smooth and efficient operations.
Monitor network performance and security, implementing necessary updates and patches to safeguard company and client data.
Collaborate with senior technicians to develop and implement innovative technology solutions tailored to client needs.
Maintain accurate documentation of technical procedures and support activities to facilitate continuous improvement and knowledge sharing.
Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
Basic understanding of computer networks, hardware, and software troubleshooting.
Strong communication skills with the ability to explain technical concepts to non-technical users.
Ability to work independently and manage multiple tasks in a fast-paced environment.
Willingness to learn and adapt to new technologies and tools.
Benefits
Health Insurance: Comprehensive medical, dental, and vision insurance plans are provided to ensure the well-being of our employees.
Paid Time Off: We offer a generous allotment of vacation days, sick leave, and holidays to support work-life balance.
Retirement Plans: Our company provides 401(k) plans and additional retirement savings options to help secure your financial future.
Flexible Scheduling: We offer flexible working hours and remote work opportunities to accommodate diverse schedules and promote productivity.
Training and Development: Employees have access to professional development programs designed to enhance skills and career growth.
Employee Discounts: Enjoy exclusive discounts on our company's products and services as a valued team member.
Bonuses and Incentives: We reward performance excellence with bonuses and incentives for achieving and surpassing goals.
Wellness Programs: Engage in our comprehensive wellness initiatives and access resources focused on mental health and overall well-being.
Join Quick2Start as a Help Desk Support and drive innovation with us! Simplify tech, enhance productivity, and grow your career in a dynamic, supportive environment. Apply now!
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