Creating purposeful careers as we build the future of contact centre solutionsWe are seeking a Junior IT Tech to join our CALLFORCE BPO team. As a Junior IT Tech, you will be responsible for providing technical support and troubleshooting for computer systems, hardware, and software used within our organization. You will work closely with the IT team to ensure that all systems are running smoothly and efficiently.Key IT Responsibilities:Provide technical support for computer systems, hardware, and softwareTroubleshoot and resolve hardware and software issuesInstall and configure new hardware and softwareMonitor system performance and ensure optimal functionalityMaintain system security and integrityAssist with network administration tasksDocument and track technical issues and resolutionsProvide training and support to end-users on technical issuesStay current on industry trends and advancements in technologyRequirements:Relevant Certificate/Diploma or Bachelor's degree in Facility Management, Business Administration, or related field.2 - 3 years of facility management experience or similar role as a coordinator.Excellent organizational and problem-solving skills.Knowledge of building codes, safety protocols, and energy efficiency initiatives advantageous.Ability to work independently and within a team while managing multiple tasks.Strong communication and interpersonal skills.Proficiency in Microsoft Office Suite.Certifications such as CompTIA A+ or Network+ are a plus.If you are a proactive and dynamic individual looking to kickstart your career in IT within the BPO industry, we would love to hear from you. Join our team and help us provide top-notch technical support to our clients.SkillsCommunication, Email, Handling Complaints, Information Technology (IT), IT Support, Microsoft Office, Motor Vehicle Insurance, Negotiation, Social Media, Solving Problems.
#J-18808-Ljbffr