Employer Description
Lovely lodge situated near Nelspruit.
Job Description
A beautiful and intimate family-owned 4* mountain nature reserve near Nelspruit is looking to recruit an energetic and enthusiastic management support couple (lodge anchor/maintenance/field guide/FoH). The ideal candidates will possess mature characters, good people skills, and a passion for hospitality. They must be eager, willing, and keen to join a growing company.
This is a small team requiring a hands-on approach, an eye for detail, flexibility, and determination to maintain and improve the very high standards already in place. Applicants are required to live on the property, and the position includes accommodation & utilities (electric/gas/water/internet in reasonable usage). The couple will be required to cover all aspects of lodge management when senior management is on leave.
Responsibilities
She: Lodge Anchor Responsible for assisting the lodge manager in all areas of lodge management, including reservations, office administration, front of house service, lodge staff management, and marketing.
Valid Driver's license
Minimum 2 years working experience in 4* or 5* lodge environment
Tourism/hospitality qualifications
Staff management experience
Food & Beverage experience
Computer literate essential + knowledge of Nightsbridge booking system
Administrative skills and experience
Hosting experience and service
Good administration skills/attention to detail
Some marketing knowledge or experience
He: Field Guide/Lodge & Reserve Maintenance Support Responsible for client nature experiences, including nature drives, guided walks, hiking/MTB trails, land management support under the farm manager, maintenance of guest activity equipment, trails and locations, and assisting with general maintenance and front of house service.
Valid Driver's license & PDP
Minimum 1 year guiding experience
Good general bush knowledge of Lowveld area (minimum FGASA level 1 or equivalent knowledge)
Specialty knowledge of birds/trees is a bonus
Hosting experience and service
General maintenance skills and experience
Land management experience (knowledge of land maintenance and invasive removal, etc.)
First Aid certification
Qualifications
As per the job description above.
Skills
Good references from all previous employers
Fluent in English – Afrikaans/African language helpful but not necessary
Own vehicle
South African residency
Benefits
Live in.
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