Job Arch, Od And Strategic Workforce Planning Head

One of the TOP banks in S,A, is seeking an experienced individual to head up the OD, Job Arch and strategic workforce planning team, with a focus on service delivery.
Qualifications and experience:Masters' degree - Business Psychology 11 Years' and up experience within OD, Job Arch and strategic workforce planning Agile methodologies / project or programme management proficiency Must have experience within customer serviceDigital service delivery exposure Process Re-engineering exposure Clear criminal recordClear credit recordGreat track record as reference checks will be conducted upfrontSkills:Organizational design Workforce planningService management Process engineering Stakeholder management CommunicationReport writingLeadership StrategicProblem solvingResults driven Global insights Business Acumen Machine learning Data analysisJob performance areas: Increase employee experience Drive continuous improvementProvide insights for product visions Partnering with product owners