IT Technical Support Manager Apply locations Randburg time type Full time posted on Posted Yesterday job requisition id R20950 Job Description Hello Future IT Technical Support Manager Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change. Overview of the role: To manage and provide specialist technical expertise and support to maintain external and internal supplied networks, hardware and systems software. You will be responsible for: Drive business profitability in the context of cost management through Information technology solutions through hardware and software performance and recoveries by the team. Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency. Manage server, desktop and network related service and service delivery across all environments and deliver complex Desktop and network routing across distributed campuses. Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members by providing input to business requirements. Responsible for the timeous and effective response of IT server, desktop and network user queries and problems through incident reports, actions and pro-active identification and resolution of problems. What you will need: 3 to 5 years' experience in a similar role. We can be a match if you can: Strong communication, decision making and interpersonal skills. Good stakeholder engagement and management. Able to work under pressure. Are you interested to take the step? We look forward to engaging with you further. Apply now! Job Details Application Closing Date: 24/09/24 All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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