Environment: Must thrive in a high-paced, high-performing setting.Requirements:Grade 12.Degree in Information Technology, Computer Science or Management Information System.Project Management Qualification.ITIL Foundation V3.VMWare Certification.5 years of relevant experience.Ability to manage large workloads while meeting customer requirements.Strong analytical skills, advanced Excel proficiency, and excellent written/oral communication skills.Proficiency in conflict management and negotiation.Own vehicle.Key Responsibilities:HSE & Quality Management:Ensure compliance with HSE standards and legal requirements.Manage health, safety, and environmental objectives within the internal environment.Address workplace hazards and ensure all IT-related activities comply with safety regulations.Financial Management:Monitor and control IT costs, ensuring efficient use of resources.Implement cost-saving measures and protect company assets.Customer Relations:Engage with stakeholders to identify value-adding IT services and solutions.Monitor customer satisfaction and recommend corrective actions as needed.IT Strategy & Management:Align IT strategy with business goals and manage SLAs with service providers.Oversee the installation and maintenance of IT hardware, software, and network infrastructure.Provide first-level support for ERP systems and ensure network connectivity.Security & Administration:Install and monitor IT security systems, including antivirus and firewalls.Manage system backups, disaster recovery procedures, and network availability.Project Management:Lead IT projects, manage project teams, and ensure projects are delivered on time and within budget.Participate in project planning, budgeting, and risk management.Continuous Improvement:Research new IT trends, benchmark systems against best practices, and seek opportunities for continuous improvement.Facilitate technology transfers and reduce costs through innovative IT solutions.Risk Management & IT Governance:Provide guidance on IT risk management, conduct IT audits, and ensure compliance with governance standards.Develop tools for data analysis to improve audit efficiency and effectiveness.People Management:Lead and manage the IT team, ensuring compliance with performance standards and succession planning.Manage recruitment, conflicts, and drive compliance.
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