Job Description To lead a team of resources across IT Infrastructure, Service Desk and Vendor management disciplines and participating in IT strategy.
Hello Future IT Operations Head Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.
As part of our Chief Risk Office talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can: Participate in development of IT strategy in support of business objectives with particular focus on operational and service excellence. Work closely with a cross-functional team to assess information technology operational requirements for new and enhanced business operations. Understand and champion the implementation of emerging technologies which can improve the availability, stability and maintainability of the technology environment. Ensure appropriate life cycle management of all IT infrastructure components, including systems software, hardware and periphery devices to ensure costs are controlled. Develop an IT service culture which builds rewarding relationships, challenges the status quo, proposes innovations and allows others to provide exceptional client service. Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members by providing input to business requirements. Define, negotiate and manage agreements with external vendors/suppliers in conjunction with central IT procurement. Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements. Ensure availability, support and maintenance of all systems in accordance with its business criticality including capacity management and pro-active monitoring and management. Control the management of agreed IT Operational and Infrastructure projects to ensure successful implementation within agreed timelines and ensure effectiveness of projects by ensuring efficiency of IT including business case development and financial analysis. Develop strategies to improve operational and cost efficiencies by tracking, controlling and influencing activities with the specific aim to increase efficiencies of the team by keeping pace with the accelerated rate of innovation and develop plans to allow the organisation to become more flexible. Drive business profitability in the context of cost management through Information technology solutions. Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency. Establish and align target and budget goals with overall strategic objectives and ensure each functional area remains within budgeted cost limits. Manage own development to increase own competencies. Facilitate the conversion of knowledge and ideas into new or improved products, processes and services. Plan and manage performance, skills development, employment equity, talent and culture of the team in order to improve innovation, achieve efficiencies and increase competencies. You will be an ideal candidate if you: Have a degree in Computer Science or Information Technology. Have experience managing a multi-function team (> 5 years). Have experience implementing and rolling out automation solutions in complex IT environments. Enjoy putting frameworks in place to enable teams and functions you are responsible for. You will have access to: Opportunities to network and collaborate. Challenging working environment. Opportunities to innovate. We can be a match if you are: Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to. Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it. Are you interested to take the step? We look forward to engaging with you further. Apply now! Job Details Application Closing Date: 30/08/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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About Us Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound and sustainable way.
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