IT Manager: Service Engineering Enablement
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
This role is responsible for delivery of a variety of IT services to support business objectives and is individually accountable for achieving results through others, over periods of 3 months to a year. The IT Manager's business portfolio is smaller than that of a Senior IT Manager.
This role is responsible for leading and nurturing a team of analysts, ensuring high-quality deliverables and efficient workflow. The manager will oversee the end-to-end delivery process, from task allocation to the final output, to support the company's goal of enhancing customer experiences and optimizing business operations through comprehensive data insights.
Responsibilities:
Lead, mentor, and develop a team of data analysts, fostering a collaborative and high-performance culture.
Manage the team's workflow, prioritizing tasks to meet business needs and ensuring timely delivery of high-quality analytical outputs.
Oversee the design, implementation, and continuous improvement of analytical processes and methodologies.
Ensure the accuracy, reliability, and relevance of the data and insights provided by the team.
Collaborate with cross-functional teams in Omnichannel namely Marketing, Operations, Digital Media, Category and Merchandising and Finance, to identify data needs and translate business requirements into analytical solutions.
Provide strategic insights and recommendations to senior leadership based on data analysis and trends.
Monitor and evaluate the impact of data-driven decisions on business performance, making adjustments as necessary.
Requirements:
8+ years' experience in a Data Analytics role.
3 – 5 years Data Analytics experiences.
2+ years' experience in a Data Analytics managerial role involving developing & managing analysts, leveraging analytics tools and at least one visualization platform such as Qlik, PowerBI, etc.
Required Skills:
Analytical Thinking: Ability to analyze complex data sets and derive actionable insights.
Leadership: Proven ability to lead and motivate a team, driving performance and development.
Project Management: Strong organizational skills to manage multiple projects and ensure timely delivery.
Technical Proficiency: Advanced knowledge of data analytics tools and software.
Communication: Excellent verbal and written communication skills to articulate data findings clearly and effectively.
Problem-Solving: Strong problem-solving skills with a proactive approach to overcoming challenges.
Collaboration: Ability to work effectively with cross-functional teams and stakeholders.
Adaptability: Flexibility to adapt to changing business needs and priorities.
Attention to Detail: Meticulous attention to detail to ensure data accuracy and quality of insights.
Strategic Vision: Ability to think strategically and align data initiatives with business goals.
Closing Date: 13 September 2024
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.
All prospective employees are required to disclose their vaccination status as part of the recruitment process.
Please refer to the Old Mutual's Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.
The Old Mutual Story!
About Us
Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
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