It Consultant

Our client is looking to recruit an IT Consultant.IT Consultant2 Month Contract – Inside IR35Manchester – OnsiteUK Citizens onlyBPSSAs a Global Support Services Analyst, you'll be working with business users to provide critical support to keep our teams up and running. Your team provides desktop hardware configuration and upgrades, monitoring, software installations, hardware upgrades, imaging, and PC deployment. Using our ServiceNow ticketing management system, you'll resolve Service Desk requests and incidents by diagnosing hardware and software problems and installing and configuring standard desktop packages, liaising with third-party maintenance engineers as needed.In this critical role, the team may need to report for emergency duties, which may occur outside of normal office hours, and also to undertake business trips to support other offices where necessary. You'll also have an opportunity to undertake individual 'project' work - innovation and development initiatives are always encouraged.Bring your excellent customer service skills, technical Oracle expertise, curiosity, creativity, and talent for multi-tasking in a fast-paced environment and join our team as we take ERP Solutions to the next level.Here's What You'll Need:Proven experience in an IT support role, involving extensive customer support, both remote and in-personFull understanding of Windows Environment and extensive experience with MS Office SuiteA+ CertificationAbility to travel, and ability to pass the client's driving record reviewIdeally, you'll also have:Bachelor's degree in Information TechnologyServiceNow or related ticketing management system
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