Job Purpose The purpose of the role is to develop and implement plans that support various functions in achieving the organisations overarching growth strategy.
The role supports the implementation of operational frameworks, business models, organisational systems, structures, practices, processes, policies, procedures, and controls that support the organisations growth strategy.
The role is therefore responsible for supporting organisational design, workforce modelling, project management, change management, talent management and continuous improvement initiatives.Key Accountabilities and OutputsStrategy and Culture Support people managers with the design of departmental strategies that support the achievement of the organisation strategy to drive employee and customer satisfaction, aligned to the organisational culture (people with purpose framework).Organisational Diagnosis and ResearchDiagnose organisational systems, structures, practices, processes, policies, standards and controls to identify organisational improvement opportunities in support of the organisation's strategic, tactical and operational plans.Organisational Development and Design Design and analyse work, organisational structures and roles that support the organisation's functional operating modelsFacilitate resource modelling and manpower modelling to ensure efficient resourcing and capacityProject Management Meet project objectives, including (but not limited to) research, qualitative and quantitative analysis, consultation, survey design, survey administration and analysis, data modelling, and report writingProvide project status updates and executive summariesChange ManagementConduct change impact (people, processes, technology) and change complexity/maturity assessments to guide and support the organisations change management approach and implementation.Apply sound change management methodology to effectively manage change at the organisational, team and individual level.Coach project owners on effective change management practices and frameworks including communications, sponsor roadmaps, training, resistance management, risks and costing.Continuous ImprovementAnalyse and trend data to identify key issues and opportunities for continuous improvement.Learning and Talent DevelopmentDevelop and facilitate effective succession plans that facilitate knowledge transfer and ensure human resources are retained to support the organisations growth strategy.
General Organisation, Financial and People ManagementActively participate in planning and budgeting processesDrive continuous improvement through streamlining and optimising relevant operational practices, processes and systemsEnsure adherence to operational and financial frameworks of practices, processes, standards, governance and controls Qualifications and Experience Masters Degree / NQF level 9 (Essential – Bachelor of Commerce)Industrial Psychologist (Preferred)Up to 3 years relevant experienceMS Office (Intermediate), Sage PeopleSAP Key Qualities Problem SolvingProactive identification of interconnected functional problems, determine impact, patterns and trends, identify best fit alternatives, best practice solutions and anticipate future problems.
The role will rely on experience and influence to promote effective problem solving of others.CommunicationWritten proposals or presentations aimed at changing practices within or across organisation units or selling a product or service to external clientsRelationships MaintainedGroups of individuals at a senior management level inside the organisation Behavioural Competencies Analytical ThinkingAble to take a complex task and breaking it down into manageable parts in a logical, detailed way.Thinks of multiple explanations or alternatives to a problemAble to identify the information needed to solve a problem effectivelyPerforms tasks accurately and thoroughly, making adjustments to ensure needs are metConsiders business priorities when making decisions or analysing the costs and benefits of various alternative solutions.
InnovationAble to logically generate an evaluate a number of approaches to solving a problemUses several information sources to generate new solutions.Forecasts the potential value an innovative idea, while considering risks and opportunities.Able to think ""outside the box".Able to think about technology as an enabler of innovation.Decision MakingAbility to quickly analyse and apply critical thinking to complex organisation issues and/ or opportunities, justify the need for change and recommend organisational solutions to deliver targeted organisational outcomes and measurable improvementsDemonstrates high level analytical and problem solving skills, including the ability to develop compelling organisation casesOrganises information to make it easier to analyse and deduce trends and insightsAnticipates consequences and formulates alternatives.Establishes clear decision criteria for making informed choicesSeeks relevant information to better understand situations and problemsConducts appropriate analysis; neither makes snap decisions or over-analysesSees relationships between various facts, figures or other information