Internal Sales Representative

Responsibilities:Verifying incoming enquiries via telephone, email or fax.Communicating to relevant personnel with regard to credit application should the client be a first time buyer.Maintaining a daybook of all incoming enquiries. Submitting quotations.Receiving of customer Orders and reviewing of orders against quotation.Processing of all acceptable orders.Resolving of any variances between order and quotation.Generating and processing of buy-out orders to approved suppliers including work-in-progress orders.Liaison with the Managing Director, General Manager of Product Champion on technical issues.Take part in quarterly stock takes.And all other related duties that might be required of you by management from time to time.Levels of Authority:Back to back order from customers and signed off by Internal Sales ManagerPurchasing of buy-outsSubmission of QuotationsMeasurable Outputs:Obtaining a hit rate of 80% minimum on incoming enquiriesMaximum of 3 documented errors per month on order processing.Monthly Hit-Rate reportMonthly Action Book report on Sales errorsTeam playerMust be able to work under pressureBe available to work over time if/when required
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