Internal Sales Consultant

The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making lots of calls per day, working with partners, generating interest and managing multiple enquiries. Requirements: Matric Certificate Own Transport Valid Divers License ERP & CRM experience Customer Service Driven English & Africans Responsibilities: Serve as key company interface 1st point of contact with existing & new customers Answer incoming sales calls and assisting walk in customers with queries/advice promptly in a positive, helpful demeanour Generate additional sales through incoming inquiries, quotes, calls and online requests Provide all appropriate service/assistance to external sales force to assist additional sales generation, including generating requested quotes Handle customer complaints and credit requests, ensuring weekly follow-up, completion and filing of necessary documentation. Maintain stock levels and presentability of Sample Display held in Sales Office samples boxes Schedule all delivery requests promptly and providing customers with estimated delivery dates and times Ensure ERP and CRM database are kept up to date Collaborate with the Debtors department on credit limits, cash payments, and new accounts. Assist with Despatch function when needed Coordinate with yard staff on special customer requests and product preparation. Capture all internal compressive strength results