Internal Account ManagerThe Internal Account Manager role is accountable for achieving sales targets and is responsible for pursuing and closing qualified leads identified by the Client Management team and other relevant departments. Apart from prospecting new clients, the account manager will leverage existing accounts to identify new opportunities. They will be responsible for presenting tailored solutions, value propositions, partner configurations, cost structures, and revenue models that meet the client's requirements. The account manager will collaborate with clients at various levels and internal subject matter experts to ensure a seamless sales experience.Duties & ResponsibilitiesOperational ExcellenceLeverage technology domain expertise to facilitate sales closure.Handle conceptual technology hurdles in the sales process.Maintain a high level of relevant knowledge about your products and services.Maintain awareness of the competitive landscape, market pricing, and strategy to penetrate a new market.Provide the best possible service and outcome for the partner and client.Communicate our value propositions consistently across all stages of the sales process.Cultivate connections with various partner and client stakeholders and negotiate deals to meet sales objectives and quotas.Create and uphold clear account plans for appropriate clients and targets.Anticipate, identify, and manage upcoming opportunities in the medium and long term.Partner with internal teams to ensure the scope of work and proposals are tracked and managed.Use sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process.Develop and implement an opportunity plan, providing regular check-ins with the primary point of contact.Ensure revenue targets are met through product sales within agreed-upon timelines and financial goals.Review the profitability of products and determine pricing strategies in line with projected value, competitor offerings, and market trends.Accommodate the wider territory sales plan and execute the sales strategy, creating a distinct strategy that satisfies sales targets.Work closely with product vendors to ensure the best possible outcomes.Collaborate with technology vendors and align with company goals and objectives.Comprehend their solutions and how they can benefit our partners and clients.Collaborate with Partner engineers, technical architects, solution architects, and consultants to ensure that the final product meets the client's requirements.Collaborate with Partner & Customer Engineers, Consultants, and Project Managers during the initiation stage of a project to ensure its success.Enhance client/partner interactions with a strong grasp on product and service knowledge.Uncover and understand partner and client business goals.Focus on deliverables that meet partner and client needs.Perform functional gap analysis to resolve partner and client business issues.Conduct partner and client workshops and presentations.Understand partner & client business and have a deep understanding of the specific technological solution.Streamline the onboarding process for new channel partners.Establish measurable targets for channel partners and ensure they are met.Deliver training sessions to client-facing staff and develop learning materials for them.Train the sales team on products and services to help them close deals.Desired Experience & QualificationMinimum Qualifications:MatricA tertiary qualification would be an advantage.2-3 years of internal sales experience in the Telecommunications industry.Strong comprehension of and experience in networking, Audiovisual, VoIP, and physical security solutions (CCTV).Experience with the products/solutions from top vendors.Physical Requirements:Reliable transport.Package & RemunerationBasic SalaryCommission
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