Internal Sale Representative

Details of the offer

Our Client in Edenvale has an Internal Sales vacancy available. Job description, not limited to: SALES AND REVENUE GROWTH: Meet or exceed sales targets and quotas Identify and pursue new sales opportunities Upsell and cross-sell products or services CUSTOMER RELATIONSHIP MANAGEMENT: Build and maintain strong relationships with existing customers Provide excellent customer service and support Resolve customer complaints and issues PROSPECTING AND LEAD GENERATION: Research and identify potential customers (and potentially visit) Generate leads through cold calling, emailing, or networking Qualify leads and convert them into sales opportunities PRODUCT KNOWLEDGE: Develop and maintain in-depth knowledge (sufficient technical and application knowledge) of products or services Stay up-to-date on industry trends, competitor activity, and market developments (market research) COMMUNICATION AND NEGOTIATION: Communicate effectively with customers, colleagues, and management Assist with phone calls from different regions when branches are busy NB: Where a query extends beyond your expertise, gain as much information as possible about the clients situation and escalate to a senior sales engineer. Negotiate prices, terms, and conditions to close sales Assist walk-in customers with product queries and purchases SALES ADMINISTRATION: Maintain accurate records Process sales orders and handle administrative tasks COLLABORATION AND TEAMWORK: Work with all sales teams, marketing, and other departments to achieve sales goals Share knowledge, best practices, and sales strategies with colleagues CONTINUOUS IMPROVEMENT: Identify areas for process improvement and implement changes Stay up-to-date with industry trends, best practices, and sales techniques QUOTATION AND ORDER MANAGEMENT: Prepare and send quotations to customers All quotes to be completed by or before 9am the following morning Regularly follow-up on quotations sent out and document feedback Manage orders, including processing, tracking, and fulfilment (keeping the customer up to date of progress) Min Requirements: Matric Certificate or equivalent Must Have a technical qualification Sales Related Background, min 2 years experience Excel & MS Word Bilingual Additional: Good Interpersonal and communicational skills Technical Experience will receive experience Trustworthy, diligent and work with minimal supervision Work well under pressure Familiar with basic principles of mathematics and science Attention to detail High levels of work ethics


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