Provide direct support to the Account Managers in the ongoing development of existing and prospective customers to ensure that the business can meet its growth targets.
This is a fundamental role in achieving revenue growth objectives.
Financial:- Analysis of reporting to ensure billing and costs have been accurately recorded.
Review of the weekly debtors outstanding list to ensure issues are dealt with in a timely manner.
Regular review of stock report to ensure billing is done on time.
Timely receipting of stock (all types) to minimise cost accruals at month-end.
Review of open sales order and purchase order listing to ensure it reflects only open and valid orders.
As part of the team, the Sales support will fulfil, process orders from customers, own the end-to-end process from order receipt (Email orders) until delivery to customers with subsequent entry to systems and reporting.
Proactive management of the Back Order report Customer Experience/Satisfaction:- Work closely with the sales team around product suitability and service delivery expectations.
Support sales efforts with in-depth product and business knowledge Maintain a thorough knowledge of the companys products and service offerings and methodologies.
Work with the post-sales team in handing over any pre-sales efforts Represent the company in a professional manner and build good relationships with vendors/clients to the companys benefit.
Produce detailed costings for customers and ensuring the contract is profitable.
Comfortable making calls, working with channel partners, generating interest, qualifying prospects, and closing sales.
Technical Knowledge and Experience :- Collate customer purchase order/requirements and costings (on approval) Issue of quotes to clients using order entry system Create financial system instruction (convert from quote) to Logistics.
Manage financial system dashboard (PO/receipt/Invoice/POD) and requesting invoicing to client.
Implement administration methodologies on larger deals. Reconcile client purchase order through sales cycle to fulfilment on verification of POD Compliance & Internal Process :- Understand applicable company policies and processes.
Apply the delegation of authority when conducting transactions.
Maintain ethical behaviour in interactions with all stakeholders Required Qualification: Relevant IT Degree Advantageous National Diploma in Business Administration/ Commerce related National Diploma/ Bachelors Degree in Business related field Relevant Experience: 4 - 6 years experience R18 000 TCTC per month Annual bonus based on the branch GP performance Permanent Position No car allowance No cell phone allowance Medical Provident fund
