Internal – Fibre Technician (Link Build) – Cape Town

POSITION STATEMENT
The Link Build Technician is responsible for completing links. This includes time management, assignments, quality assurance, effectiveness, and ensuring all teams comply with the Britelinkmct & DFA standards. The Link Coordinator is required to provide daily reporting on escalations of non-compliance by technicians.
KEY COMPETENCIES

Problem solving skills
Interpersonal skills
Decision making skills
Time management skills
Team management skills
People management skills
Communication skills
Assertiveness
Ability to work in a high-paced, rapidly changing environment
Ability to handle pressure
Multi-tasking
Excellent coordination skills

KEY PERFORMANCE AREA

Experience in FTTB Fibre Networks
High level of experience in Fibre on existing infrastructure
Excellent skills to repair Fibre Cable and Splice Enclosures to the highest standards
Strong ability to route fibre in Splice Enclosures and Slack Bins without any damage
High level of experience with Splice Diagrams and the ability to read and splice accordingly
Expert knowledge of fibre tools and their correct usage
Expert experience in Fusion splicing methodology, Splice Machine care, and the usage of Fusion Splicing Machines (3-4 years)
Experience in Fibre testing procedures and ability to use Power Meter, Light Source, and OTDR (IOLM) (Bi-directional) testing and analyze results on site (3-4 years)
Ability to conduct extensive fault-finding on existing Fibre Networks
Networking experience
Experience in labelling of Fibre as per plans and different labelling conventions
Experience in reporting on online platforms as work is being done daily
Ability to identify problems on new networks and report immediately
Experience in underground work and ability to read plans
Ability to compile reports and report on progress daily
Ability to compile schedules and monitor progress
Ability to train assistants on all the different facets of Link Build Networks
Keep an updated register of material used and consolidate monthly forecasts of future usage
Assist with Core Network splicing
Experience in Fibre installations
Experience in Node splicing and patching

QUALIFICATIONS & EXPERIENCE

Grade 12 or equivalent qualification
Certificate or diploma in fibre network operations is advantageous
At least 3 years in a call centre or customer relations environment
MS Office skills, including Excel, Word, Email, and internet

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