Insurance Administrator

Job Description: ST Insure Administrator
ST Insure Administrator controls and administers all claims for Solver's clients.
Responsibilities:

Notify ST Insure Administrator immediately upon knowledge of any claim (damages or liability).
Transfer phone calls regarding claims to ST Insure Administrator to begin the process.
Acknowledge receipt of emails regarding claims and copy ST Insure Administrator in the response.
Open a job on WCU for the pending claim with relevant details.
Prepare claim documentation based on insurer requirements.
Arrange for quotes and repairs, updating the WCU job immediately.
Pass geyser claims directly to ST Insure Administrator for immediate action.
Update WCU jobs with feedback on geyser claims immediately upon receipt.
Capture invoices for claims to the insurance claims control account.
Charge applicable excess to the owner or complex depending on the claim.
Balance/reconcile the insurance claims control account by the 4th of each month.
Arrange for quotes for insurance cover and control renewal advice forms.
Document all valuations done for complexes and track when they are due.

Important Note: Neither ST Insure Administrator nor anyone in Solver are to provide advice on insurance matters; the role is to facilitate the process only.
Job Type: Full-time
Minimum Requirements:

Education: Certificate (Preferred)
Experience: Claims processing: 2 years (Required)
License/Certification: RE 5 certificate (Required)

Application Deadline: 2023/11/26
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