Working at Adaptavist The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, Monday.com and Aha!
We make change happen. From anywhere.
Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
About the team If you're looking to be part of this growing team, it's mostly about teamwork and fun. Our current team consists of educational experts from various backgrounds who work across our UK and US offices, and we're definitely looking to grow even further. If you enjoy a relaxed atmosphere and celebrating success as a team while having snacks together, this is the team for you!
Trust is one of the many values that we live and work by, and it's given from Day 1. In other words, you manage and own your projects and workloads. Our remote-first culture means that you're not required to come to an office, and it offers you flexibility to work around your life.
About the role This role will involve working with Adaptavist's ScriptRunner product teams to plan, manage, research, and produce public-facing educational content for the app's users. Content will include video demos and product walkthroughs, as well as longer-form video training courses. You may also produce interactive content using Articulate Storyline where you and the product team determine it has high potential value. You will work with both the ScriptRunner and Customer Education teams to evaluate outcomes and iterate and update accordingly.
You will maintain a close relationship with the ScriptRunner Product Managers and Product Marketing Managers and, as an experienced instructional designer, you will provide them with advice and consultation on opportunities and requests for educational content for the ScriptRunner apps. You will also work with our existing ScriptRunner instructional designer on major projects to reassess the education approach to these products.
You will join the Customer Education team who will provide internal systems and audio/visual expertise and resources to enhance visual content, particularly video and animation. You will work within the ScriptRunner brand and tone and voice guidelines.
As a primary educational contact for the ScriptRunner product suite, you will be responsible for ensuring that the product's users meet their educational needs.
What you'll be doing Research and Learner-focusDesigning and conducting analysis and research into software products and their usersDeveloping and working to distinct learner outcomesContent ProductionWriting, producing, and editing educational video contentUtilising our video team's resources efficientlyUsing Articulate Storyline to produce interactive training and quizzing as neededWorkflow ManagementIterative, agile content design, production, evaluation, and updatingCollaborating with SMEs, technical writers, and in-team designersManaging relationships with product teamsParticipating in regular internal QA and reviewing peers' workContributing to and aiding in documenting an agile team's continuous process improvementWhat we're looking for Proven experience in producing educational contentExperience as an educator whether through instructional design, training, or teachingVery good existing knowledge of Atlassian Jira as an end userAbility to turn complex subject matter into inspiring written explanation and demonstrationPrevious experience delivering sometimes-technical information in an engaging mannerExperience turning written content into high quality video assetsAbility to work to a branded tone and voice and adopt style to circumstancesPerformative experience or ability for voiceover work as requiredExperience or demonstrated ability to conduct needs analyses or similar researchConfident working in an agile environmentExcellent communication skills both verbal and writtenAbility to work on a remote team using Slack and other communication toolsAdvanced knowledge of Atlassian tools including Jira is desirableExperience using Camtasia, Premiere, After Effects is an added advantageExperience in writing educational content on software or tech is a plusSome prior scripting experience is a plusExperience in demonstrating the value of training content as part of the marketing funnel is desirableExperience using Atlassian Confluence is an added advantageExperience within a fast-paced, fast-growth Tech start-up environment is a plusAt Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
We look forward to your application!
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