Rock Springs1940 Elk StRock Springs, WY 82901, USATo work in the field diagnosing problems with natural gas and diesel industrial engines, pumps, and generator sets. Will also be responsible for working on engines in our shop facility if needed.ESSENTIAL DUTIES/RESPONSIBILITIESRegularly troubleshoot and inspect customer's equipment by visual inspection, and by the use of testing and diagnostic equipment to determine problems or malfunction.Regularly removes, repairs or replaces components or piece parts on engines, electrical systems, air systems, generators, and fuel systems. These repairs must meet or exceed the expectations of the Service Operations Manager and the customer.Regularly writes detailed and accurate/timely service reports stating the nature of the job and what has been done.OTHER DUTIES/RESPONSIBILITIESRegularly reviews data from the troubleshooting and inspection process to help work up detailed, accurate, and cost-effective job estimates.Regularly reviews data from the troubleshooting and inspection process to work up detailed and accurate parts orders.Must work as a team, with a positive attitude, and with a spirit of cooperation.Must have proper driver's license.Other duties as assigned.JOB QUALIFICATIONSAny generator load testing experience or knowledge.Understanding of DC and AC Power Generation.KNOWLEDGE, SKILL AND ABILITYGE Field service technicians must be able to read and understand English, read and understand parts books, service manuals, and electrical schematics.Technicians should be able to safely rig or hook for lifting any part or component of a machine.Technicians must have a mechanical background and the ability to think and work their way through difficult projects or problems.Must have basic PC skills and be able to send and receive e-mail.Must be at a skill level that a minimum of classroom training technician can successfully work with the various Cat software systems required to access service information.Must have good customer satisfaction skills.EDUCATION OR FORMAL TRAININGGE Field service technicians must have the ability to read and comprehend service literature and basic tools and to know and understand basic arithmetic. Must be able to write meaningful and legible service reports. Must know and understand the various types of systems on a large number of different kinds of engines, and must be able to use their ability in a meaningful and productive manner during the course of their daily job assignment.EXPERIENCETechnicians need to have been exposed to natural gas and diesel industrial engines through technical schools as a mechanic or mechanics helper at a repair shop.MATERIAL AND EQUIPMENT DIRECTLY USEDTechnicians will possess all basic tools needed to complete the duties specified in the job description. Technicians regularly use: hand wrenches, hammers, impact tools, torque wrenches, screwdrivers, basic measuring tools, overhead hoists, slings and chains, electrical testing equipment, and numerous other specialized testing and adjusting equipment. Most often the employee must furnish the majority of the above tools. Specific specialty tooling is supplied by the company.WORKING ENVIRONMENT/PHYSICAL ACTIVITIESIn a normal workday a worker must:Walk and/or stand 5-8 hours on a concrete floor in a shop that may be very warm or cold.Sit 1-3 hours.50 lb weightlifting restriction.Use hands for simple grasping, pushing & pulling, and fine manipulation.Use feet frequently in repetitive movement.Frequently bend, squat, and climb.Have the physical ability to work in any position on a piece of equipment and the stamina to torque a series of bolts.Be willing to be exposed to grease, oil, and dirt.Have and maintain a good and safe driving record.May need to obtain and keep a commercial driver's license.Be willing to work in various environments and conditions.Be willing to work overtime, if needed.Be willing to travel and stay overnight as needed for big projects.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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