Job Title: Channel Sales Manager NW Light Division
Job Description: We are seeking a dynamic experienced Channel Sales Manager to strategically lead and operationally manage our indirect sales channel through distributors network across multiple countries in Africa. The ideal candidate will have a strong experience in managing both sales and service business direct and indirect; in addition to corporate accounts contracts, with a proven track record of driving growth and achieving sales targets. French Language is a plus.
Key Responsibilities:
Build and maintain strong relationships with distributors, partners, and corporate accounts.
Set and monitor business growth strategy and performance KPIs for local distributors.
Provide guidance and support to ensure they achieve their objectives.
Facilitate trainings and support to partners to enhance their sales capabilities and performance.
Develop and maintain strong relationships with key stakeholders and decision-makers within the target markets.
Conduct regular business reviews with distributors and corporate accounts to assess performance, identify growth opportunities, and address any issues or challenges.
Ensure current contracts execution compliance and alignment with company policies and objectives.
Manage any conflicts or disputes that may arise between distributors or with end customers, ensuring a swift and satisfactory resolution.
Develop and maintain a deep understanding of our products and services, as well as the competitive landscape in each market.
Prepare and present regular sales reports, forecasts, and performance metrics to senior management.
Collaborate with cross-functional teams to ensure seamless execution of sales strategies and customer satisfaction.
Monitor and analyze market trends, competitor activities, and customer needs to identify opportunities for growth.
Provide feedback and market intelligence to the wider organization, driving continuous improvement and innovation.
Qualifications and Skills:
Bachelor's degree in engineering or a related field.
At least 10-13 years of experience in managing and growing direct and indirect business, distributors, and sales and service contracts across different countries and corporate accounts in Africa.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Willingness to travel as required to support business growth in target countries.
Top Behavioral Competencies:
Effective Communications: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Action Planning: Works without supervision and provides technical guidance when required on developing appropriate plans.
Adaptive Mindset: Works with full competence to shift into and out of mental mindsets associated with assessing facts and circumstances.
Commercial Acumen: Applies understanding of the business environment and objectives to develop solutions without supervision.
Our Commitment to Diversity and Inclusion: Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
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