Purpose & Overall Relevance for the Organization Responsible and accountable for all management of inbound logistics to the point where shipments are fully received in the system. This includes overseeing inbound planning, customs clearances and Inbound DC operations. Key Responsibilities •Verify shipping instructions to ensure that all cargo delivered as per instructions •Manages the Local sourcing inland transportation •Work with 3PL providers to ensure that cargo is received OTIF •Ensure that all cargo is custom cleared before arrival at destination - paperwork, working with broker, standards, invoicing •Freight Billing approval related to all inbound •Daily updates of the Inbound tracker – sharing ETAs to relevant stakeholders regularly or when required. •Prepares Weekly Inbound Reports •Provide E2E COS ACT (Monthly Reporting) •Prepare E2E COS Rolling Forecasts – quarterly budgeting inputs •Manages exceptional costs •TLT analysis and adjustments •ASN check – IBD maintenance (creating of manual IBD's and ensuring that IBD's are pulling through in WMS) •Ensure that all claims related with carriers, forwarders are logged regularly •Assists with data needed for the yearly Global custom report •Daily GR Completion checks •Ensures that all deliveries are GRV'd and put away within the agreed SLA •Respond to team queries and solve problems that affect function performance and escalate issues when I need support •Monitor and update others on KPI performance; take operational actions to influence cost/productivity metrics. •Collaborate across functions to deliver effective end-to-end inbound operation Key Relationships •Global operations (Supply chain, Planning) •Purchasing team •Order fulfilment •Operations •Customer service •Sales •Product marketing / Sports marketing •Finance •Demand Planning Knowledge, Skills and Abilities •Previous experiencing managing import shipments •Previous customs experience – particularly on inbound operations •Computer Literacy competence (SAP, MS Office) with operational financial skills. •Ability to work under pressure. •Excellent communication, interpersonal, and administration skills. •Must be goal orientated, analytical, and pro-active. •Ability to manage day to day operational issues and resolve operational problems independently. •Sound leadership / management skills and a strong customer service orientation. •Ability to develop an open, sincere, and trusting relationship with all stakeholders. Requisite Education and Experience / Minimum Qualifications •Preferably Degree or Diploma level qualification in Supply Chain Management/Business Management •3-5 years of overall work experience in Supply Chain/Logistics or Customer Service •Competent user in Microsoft Office applications
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