Purpose & Overall Relevance for the Organization:Responsible and accountable for all management of inbound logistics to the point where shipments are fully received in the system. This includes overseeing inbound planning, customs clearances, and Inbound DC operations.Key ResponsibilitiesVerify shipping instructions to ensure that all cargo is delivered as per instructions.Manage local sourcing inland transportation.Work with 3PL providers to ensure that cargo is received OTIF.Ensure that all cargo is custom cleared before arrival at destination - paperwork, working with broker, standards, invoicing.Freight billing approval related to all inbound.Daily updates of the inbound tracker – sharing ETAs with relevant stakeholders regularly or when required.Prepare weekly inbound reports.Provide E2E COS ACT (monthly reporting).Prepare E2E COS rolling forecasts – quarterly budgeting inputs.Manage exceptional costs.TLT analysis and adjustments.ASN check – IBD maintenance (creating of manual IBDs and ensuring that IBDs are pulling through in WMS).Ensure that all claims related to carriers, forwarders are logged regularly.Assist with data needed for the yearly global custom report.Daily GR completion checks.Ensure that all deliveries are GRV'd and put away within the agreed SLA.Respond to team queries and solve problems that affect function performance and escalate issues when support is needed.Monitor and update others on KPI performance; take operational actions to influence cost/productivity metrics.Collaborate across functions to deliver effective end-to-end inbound operation.Key RelationshipsGlobal operations (Supply chain, Planning)Purchasing teamOrder fulfilmentOperationsCustomer serviceSalesProduct marketing / Sports marketingFinanceDemand PlanningKnowledge, Skills and AbilitiesPrevious experience managing import shipments.Previous customs experience – particularly on inbound operations.Computer literacy competence (SAP, MS Office) with operational financial skills.Ability to work under pressure.Excellent communication, interpersonal, and administration skills.Must be goal-oriented, analytical, and proactive.Ability to manage day-to-day operational issues and resolve operational problems independently.Sound leadership/management skills and a strong customer service orientation.Ability to develop an open, sincere, and trusting relationship with all stakeholders.Requisite Education and Experience / Minimum QualificationsPreferably Degree or Diploma level qualification in Supply Chain Management/Business Management.3-5 years of overall work experience in Supply Chain/Logistics or Customer Service.Competent user in Microsoft Office applications.
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